Multi-tech-systems MULTIVOIP MVP210/410/810 Manual do Utilizador Página 1

MultiVOIP® Voice/Fax over IP Gateways MVP210/410/810 MVP210/410/810-SS MVP210/410/810-FX User Guide

Chapter 2: Installing and Cabling the MultiVOIP Multi-Tech Systems, Inc. 10 Rack Mounting Instructions for MVP410 & MVP810 The MultiVOIPs c

Chapter 5: Phonebook Configuration Multi-Tech Systems, Inc. 100 IPNetworkxx xyy yz zz zJ. Q. P u bl icx xxy yy zz zzJ. Q. P u bl icCentral Of

Chapter 5: Phonebook Configuration Multi-Tech Systems, Inc. 101 IPNetworkxxxyyyzzzzJ.Q. PublicxxxyyyzzzzJ.Q. PublicCentral Officewithoutstandar

Multi-Tech Systems, Inc. 102 Chapter 6 – Using the Software Introduction This chapter will primarily cover the day to day operation and mainten

Chapter 6: Using the Software Multi-Tech Systems, Inc. 103 System Information screen This screen presents system information at a glance. It is

Chapter 6: Using the Software Multi-Tech Systems, Inc. 104 The frequency with which the System Information screen is updated is determined by a

Chapter 6: Using the Software Multi-Tech Systems, Inc. 105 Call Progress Details: Field Definitions Field Name Values DescriptionChannel 1-n

Chapter 6: Using the Software Multi-Tech Systems, Inc. 106 Call Progress Details: Field Definitions (continued) Field Name Values Description

Chapter 6: Using the Software Multi-Tech Systems, Inc. 107 Logs Screen Details: Field Definitions Field Name Values DescriptionLog # column 1

Chapter 6: Using the Software Multi-Tech Systems, Inc. 108 IP Statistics Figure 6-5: IP statistics screen UDP versus TCP. (User Datagram Prot

Chapter 6: Using the Software Multi-Tech Systems, Inc. 109 IP Statistics: Field Definitions Field Name Values DescriptionIP Address n.n.n.n

Chapter 2: Installing and Cabling the MultiVOIP Multi-Tech Systems, Inc. 11 Cabling Procedure for MVP210 Cabling involves connecting the MultiV

Chapter 6: Using the Software Multi-Tech Systems, Inc. 110 Link Management The Link Management screen is essentially an automated utility for p

Chapter 6: Using the Software Multi-Tech Systems, Inc. 111 Registered Gateway Details The Registered Gateway Details screen presents a real-tim

Chapter 6: Using the Software Multi-Tech Systems, Inc. 112 Servers H.323 GateKeepers The –SS and -FX series of MultiVOIPs do not support H.

Chapter 6: Using the Software Multi-Tech Systems, Inc. 113 SIP Proxies Figure 6-9: SIP proxies SIP Proxies (Statistics, Servers): Field Def

Chapter 6: Using the Software Multi-Tech Systems, Inc. 114 SPP Registrars The –SS models do not support the SPP signaling protocol. Figure

Chapter 6: Using the Software Multi-Tech Systems, Inc. 115 Advanced Packetization Time You can use the Packetization Time screen to specify def

Chapter 6: Using the Software Multi-Tech Systems, Inc. 116 MultiVOIP Program Menu Items After the MultiVOIP program is installed on the PC, it

Chapter 6: Using the Software Multi-Tech Systems, Inc. 117 “Downloading” here refers to transferring program files from the PC to the nonvolati

Chapter 6: Using the Software Multi-Tech Systems, Inc. 118 Implementing a Software Upgrade MultiVOIP software can be upgraded locally using a s

Chapter 6: Using the Software Multi-Tech Systems, Inc. 119 Downloading Firmware 1. The MultiVOIP Configuration program must be off when invokin

Chapter 2: Installing and Cabling the MultiVOIP Multi-Tech Systems, Inc. 12 For DID channels only For any channel on which you are using the DI

Chapter 6: Using the Software Multi-Tech Systems, Inc. 120 Downloading Factory Defaults 1. The MultiVOIP Configuration program must be off when

Chapter 6: Using the Software Multi-Tech Systems, Inc. 121 Downloading IFM Firmware The Interface Module (IFM) is the telephony interface for a

Chapter 6: Using the Software Multi-Tech Systems, Inc. 122 Figure 6-23: IFM firmware download 8. The main MultiVOIP Configuration screen will

Chapter 6: Using the Software Multi-Tech Systems, Inc. 123 Setting and Downloading User Defaults The Download User Defaults command allows you

Chapter 6: Using the Software Multi-Tech Systems, Inc. 124 Setting a Password Windows Interface After a user name has been designated and a pas

Chapter 6: Using the Software Multi-Tech Systems, Inc. 125 Figure 6-30: Password verification When MultiVOIP program asks for password at laun

Chapter 6: Using the Software Multi-Tech Systems, Inc. 126 Upgrading Software As noted earlier the Upgrade Software command transfers, from the

Chapter 6: Using the Software Multi-Tech Systems, Inc. 127 FTP Server File Transfers (“Downloads”) Multi-Tech has built an FTP server into the

Chapter 6: Using the Software Multi-Tech Systems, Inc. 128 3. Install FTP Client Program or Use Substitute. You should install an FTP client p

Chapter 6: Using the Software Multi-Tech Systems, Inc. 129 5. Identify Files to be Updated. Determine which files you want to update. Six typ

Chapter 2: Installing and Cabling the MultiVOIP Multi-Tech Systems, Inc. 13 Cabling Procedure for MVP-410/810 Cabling involves connecting the M

Chapter 6: Using the Software Multi-Tech Systems, Inc. 130 Download with Web Browser: • In the local Windows browser, locate the directory ho

Chapter 6: Using the Software Multi-Tech Systems, Inc. 131 Download with FTP Client Program: • In the local directory browser of the FTP clien

Chapter 6: Using the Software Multi-Tech Systems, Inc. 132 Web Browser Interface Figure 6-42: Web interface main page You can control the Mult

Chapter 6: Using the Software Multi-Tech Systems, Inc. 133 Figure 6-43: Java install screen During the installation, you must specify which br

Chapter 6: Using the Software Multi-Tech Systems, Inc. 134 SysLog Server Functions Multi-Tech has built SysLog server functionality into the so

Multi-Tech Systems, Inc. 135 Appendix A – Cable Pin-outs Command Cable RJ-45 Connector End-to-End Pin Info 1 2 3 4 5 6 7 8 RJ-45 connec

Multi-Tech Systems, Inc. 136 Appendix B – TCP/UDP Port Assignments Well Known Port Numbers The following description of port number assignment

Multi-Tech Systems, Inc. 137 Appendix C – Installation Instructions for MVP428 Upgrade Card Installing the MVP428 Upgrade Card In this procedu

Appendix C: MVP428 Upgrade Card Multi-Tech Systems, Inc. 138 back panel screws (3) Figure C-3: Remove screws from back panel 4. Slide the main

Appendix C: MVP428 Upgrade Card Multi-Tech Systems, Inc. 139 10. There are two copper-plated holes at the LED edge of the circuit card. Place

Chapter 2: Installing and Cabling the MultiVOIP Multi-Tech Systems, Inc. 14 5. If you intend to configure the MultiVOIP remotely using the Mul

Multi-Tech Systems, Inc. 140 Appendix D – Regulatory Information EMC, Safety, and R&TTE Directive Compliance The CE mark is affixed to this

Appendix D: Regulatory Information Multi-Tech Systems, Inc. 141 FCC Part 68 Telecom This equipment complies with part 68 of the Federal Communi

Multi-Tech Systems, Inc. 142 Appendix E – Waste Electrical and Electronic Equipment (WEEE) Statement July, 2005 The WEEE directive places

Multi-Tech Systems, Inc. 143 Appendix F – C-ROHS HT/TS Substance Concentration 依照中国标准的有毒有害物质信息 根据中华人民共和国信息产业部 (MII) 制定的电子信息产品 (EIP) 标准－中华人民共和国《

Multi-Tech Systems, Inc. 144 INDEX A Auto Disconnect, 39 AutoCall/Offhook, 38 C Cabling: 210, 11; 410/810, 13 Call Hold, 72 Call Name Identifi

Chapter 2: Installing and Cabling the MultiVOIP Multi-Tech Systems, Inc. 15 Figure 2-8. MVP-410/810 Channel Jumper Settings 5. Position the j

Multi-Tech Systems, Inc. 16 Chapter 3 – Software Installation Introduction Configuring software for your MultiVOIP entails three tasks: Load

Chapter 3: Software Installation Multi-Tech Systems, Inc. 17 Figure 3-2: Welcome screen Press Enter or click Next to continue. 5. Follow the

Chapter 3: Software Installation Multi-Tech Systems, Inc. 18 7. On the next screen you can select the COM port that the command PC will use wh

Chapter 3: Software Installation Multi-Tech Systems, Inc. 19 Setup Overview With the software now installed, you are ready to get your MultiVOI

Multi-Tech Systems, Inc. 2 User Guide S000383D Analog MultiVOIP Units (Models MVP210, MVP410, MVP810) (Models MVP210-SS, MVP410-SS, MVP810-

Chapter 3: Software Installation Multi-Tech Systems, Inc. 20 Ethernet/IP A unique LAN IP address is required for the MultiVOIP unit as well as

Chapter 3: Software Installation Multi-Tech Systems, Inc. 21 Voice/Fax The individual channels must be set up before use. The Copy Channel butt

Chapter 3: Software Installation Multi-Tech Systems, Inc. 22 Actions: • Select Channel o Choose channel parameters:  Set the Fax parameters

Chapter 3: Software Installation Multi-Tech Systems, Inc. 23 Interface The Interface Parameters are the telephony settings that are to be appli

Chapter 3: Software Installation Multi-Tech Systems, Inc. 24 Actions: • Select Channel o Select Interface Type: FXS, FXO, E&M or DID (FXS/

Chapter 3: Software Installation Multi-Tech Systems, Inc. 25 Call Signaling There are three choices for Call Signaling: H.323, SIP and SPP, the

Chapter 3: Software Installation Multi-Tech Systems, Inc. 26 Actions: • Configure your chosen Call Signal type o H.323 (not supported by –SS

Chapter 3: Software Installation Multi-Tech Systems, Inc. 27 Regional Select the country or region that the MultiVOIP unit will operate in, or

Chapter 3: Software Installation Multi-Tech Systems, Inc. 28 Phone Book Without a populated phone book, the VOIP unit is unable to translate ca

Chapter 3: Software Installation Multi-Tech Systems, Inc. 29 Actions: • Select Outbound Phone Book o Select Add Entry o Accept Any Number ma

Multi-Tech Systems, Inc. 3 CONTENTS Chapter 1 – Description and Specifications ...

Multi-Tech Systems, Inc. 30 Chapter 4 – Configuring Your MultiVOIP Introduction There are two methods of using your MultiVOIP; one is through a

Chapter 4: Configuring your VOIP Multi-Tech Systems, Inc. 31 How to Navigate Through the Software The MultiVOIP software is launched from the S

Chapter 4: Configuring your VOIP Multi-Tech Systems, Inc. 32 Ethernet/IP This section covers the Ethernet settings needed for the MultiVOIP uni

Chapter 4: Configuring your VOIP Multi-Tech Systems, Inc. 33 Ethernet/IP Parameter Definitions Field Name Values DescriptionEthernet Paramete

Chapter 4: Configuring your VOIP Multi-Tech Systems, Inc. 34 Ethernet/IP Parameter Definitions (continued) Field Name Values DescriptionDiff S

Chapter 4: Configuring your VOIP Multi-Tech Systems, Inc. 35 Voice/Fax Setting the Voice/FAX Parameters. The Voice/Fax section needs to be set

Chapter 4: Configuring your VOIP Multi-Tech Systems, Inc. 36 Voice/Fax Parameter Definitions Field Name Values DescriptionDefault -- When th

Chapter 4: Configuring your VOIP Multi-Tech Systems, Inc. 37 Voice/Fax Parameter Definitions (continued) Coder Parameters Coder Manual or A

Chapter 4: Configuring your VOIP Multi-Tech Systems, Inc. 38 Voice/Fax Parameter Definitions (continued) Field Name Values Description AutoC

Chapter 4: Configuring your VOIP Multi-Tech Systems, Inc. 39 Voice/Fax Parameter Definitions (continued) Field Name Values Description Dynam

Multi-Tech Systems, Inc. 4 Regional ...

Chapter 4: Configuring your VOIP Multi-Tech Systems, Inc. 40 Interface The Telephony Interface parameters are set individually for each channel

Chapter 4: Configuring your VOIP Multi-Tech Systems, Inc. 41 FXS Loop Start Parameters The parameters applicable to FXS Loop Start are shown in

Chapter 4: Configuring your VOIP Multi-Tech Systems, Inc. 42 FXS Loop Start Interface: Parameter Definitions (continued) Field Name Values Des

Chapter 4: Configuring your VOIP Multi-Tech Systems, Inc. 43 Message Waiting Message Waiting Indication is a feature that displays an audible o

Chapter 4: Configuring your VOIP Multi-Tech Systems, Inc. 44 FXO Parameters The parameters applicable to the FXO telephony interface type are s

Chapter 4: Configuring your VOIP Multi-Tech Systems, Inc. 45 FXO Interface: Parameter Definitions Field Name Values DescriptionInterface Type

Chapter 4: Configuring your VOIP Multi-Tech Systems, Inc. 46 FXO Supervision When the selected Interface type is FXO, the Supervision button is

Chapter 4: Configuring your VOIP Multi-Tech Systems, Inc. 47 FXO Supervision Parameter Definitions Field Name Values DescriptionAnswer Superv

Chapter 4: Configuring your VOIP Multi-Tech Systems, Inc. 48 FXO Supervision Parameter Definitions (continued) Field Name Values DescriptionDi

Chapter 4: Configuring your VOIP Multi-Tech Systems, Inc. 49 E&M Parameters The parameters applicable to the E&M telephony interface ty

Multi-Tech Systems, Inc. 5 Downloading IFM Firmware ...

Chapter 4: Configuring your VOIP Multi-Tech Systems, Inc. 50 E&M Interface Parameter Definitions Field Name Values DescriptionInterface E

Chapter 4: Configuring your VOIP Multi-Tech Systems, Inc. 51 E&M Interface Types There are five different types of the E&M interface an

Chapter 4: Configuring your VOIP Multi-Tech Systems, Inc. 52 DID Parameters The parameters applicable to the Direct Inward Dial (DID) telephony

Chapter 4: Configuring your VOIP Multi-Tech Systems, Inc. 53 Call Signaling There are three types of Call Signaling available: H.323, SIP and S

Chapter 4: Configuring your VOIP Multi-Tech Systems, Inc. 54 H.323 Call Signaling Parameter Definitions. Field Name Values DescriptionUse Fast

Chapter 4: Configuring your VOIP Multi-Tech Systems, Inc. 55 SIP Session Initiation Protocol is the second option available for application lay

Chapter 4: Configuring your VOIP Multi-Tech Systems, Inc. 56 SIP Call Signaling Parameter Definitions Field Name Values DescriptionSIP Proxy P

Chapter 4: Configuring your VOIP Multi-Tech Systems, Inc. 57 SIP Server Configuration The MultiVOIP 210/410/810-SS models have the additional c

Chapter 4: Configuring your VOIP Multi-Tech Systems, Inc. 58 SIP Server: Predefined Endpoint Parameters. In this screen you will specify the VO

Chapter 4: Configuring your VOIP Multi-Tech Systems, Inc. 59 SPP Single Port Protocol was developed by Multi-Tech to allow for dynamic IP addre

Multi-Tech Systems, Inc. 6 Chapter 1 – Description and Specifications Introduction The MultiVOIP gateways, MVP210, MVP410, and MVP810 provide t

Chapter 4: Configuring your VOIP Multi-Tech Systems, Inc. 60 SPP Call Signaling Parameter DefinitionsField Name Values DescriptionMode Direct,

Chapter 4: Configuring your VOIP Multi-Tech Systems, Inc. 61 SNMP If you intend to manage your MultiVOIP remotely using the MultiVoipManager so

Chapter 4: Configuring your VOIP Multi-Tech Systems, Inc. 62 Regional The Regional Parameters are used to set the phone signaling tones and cad

Chapter 4: Configuring your VOIP Multi-Tech Systems, Inc. 63 “Regional Parameter” Definitions Field Name Values DescriptionCountry/Region USA,

Chapter 4: Configuring your VOIP Multi-Tech Systems, Inc. 64 “Regional Parameter” Definitions (continued) Field Name Values DescriptionCountr

Chapter 4: Configuring your VOIP Multi-Tech Systems, Inc. 65 SMTP Setting the SMTP Parameters (Log Reports by Email). The SMTP Parameters scre

Chapter 4: Configuring your VOIP Multi-Tech Systems, Inc. 66 “SMTP Parameters” Definitions Field Name Values DescriptionEnable SMTP Y/N In o

Chapter 4: Configuring your VOIP Multi-Tech Systems, Inc. 67 The SMTP Parameters dialog box has a secondary dialog box, accessed by the Select

Chapter 4: Configuring your VOIP Multi-Tech Systems, Inc. 68 RADIUS In general, RADIUS is concerned with authentication, authorization, and acc

Chapter 4: Configuring your VOIP Multi-Tech Systems, Inc. 69 The fields of the RADIUS screen are described in the table below. RADIUS Screen Fi

Chapter 2: Quick Start Multi-Tech Systems, Inc. 7 Interface While the web interface appears differs slightly, its content and organization are

Chapter 4: Configuring your VOIP Multi-Tech Systems, Inc. 70 Logs/Traces The Logs/Traces screen lets you choose how the VOIP administrator will

Chapter 4: Configuring your VOIP Multi-Tech Systems, Inc. 71 NAT Traversal Setting the NAT Traversal parameters. NAT (Network Address Translat

Chapter 4: Configuring your VOIP Multi-Tech Systems, Inc. 72 Supplementary Services Supplementary Services features derive from the H.450 stand

Chapter 4: Configuring your VOIP Multi-Tech Systems, Inc. 73 Supplementary Services Parameter Definitions Field Name Values DescriptionSelect

Chapter 4: Configuring your VOIP Multi-Tech Systems, Inc. 74 Supplementary Services Definitions (continued) Field Name Description Calling Pa

Chapter 4: Configuring your VOIP Multi-Tech Systems, Inc. 75 Save Settings Save & Reboot Saving the MultiVOIP Configuration. When values h

Chapter 4: Configuring your VOIP Multi-Tech Systems, Inc. 76 Troubleshooting Software Issues In the lower left corner of the screen, the connec

Multi-Tech Systems, Inc. 77 Chapter 5 – Phone Book Configuration Introduction When a VOIP serves a PBX system, it’s important that the operatio

Chapter 5: Phonebook Configuration Multi-Tech Systems, Inc. 78 Phonebook Starter Configuration This section will walk you through the phone boo

Chapter 5: Phonebook Configuration Multi-Tech Systems, Inc. 79 5. In the “Destination Pattern” field of the Add/Edit Outbound Phonebook screen,

Chapter 2: Quick Start Multi-Tech Systems, Inc. 8 Specifications MVP210 models MVP410 models MVP810 or MVP410 + 428 Operating Voltage/Curren

Chapter 5: Phonebook Configuration Multi-Tech Systems, Inc. 80 Inbound Phonebook 1. Open the MultiVOIP program. (Start | MultiVOIP xxx | Config

Chapter 5: Phonebook Configuration Multi-Tech Systems, Inc. 81 Phone Book Descriptions Outbound Phone Book/List Entries Fields in the “Details”

Chapter 5: Phonebook Configuration Multi-Tech Systems, Inc. 82 Add/Edit Outbound Phone Book Figure 5-2: Add/Edit screen Enter Outbound Phone B

Chapter 5: Phonebook Configuration Multi-Tech Systems, Inc. 83 Add/Edit Outbound Phone Book: Field Definitions Field Name Values DescriptionAc

Chapter 5: Phonebook Configuration Multi-Tech Systems, Inc. 84 Add/Edit Outbound Phone Book: Field Definitions (continued) Field Name Values D

Chapter 5: Phonebook Configuration Multi-Tech Systems, Inc. 85 Clicking on the Advanced button brings up the Alternate Routing secondary screen

Chapter 5: Phonebook Configuration Multi-Tech Systems, Inc. 86 Inbound Phone Book/List Entries The “Details” and “Registration Options” section

Chapter 5: Phonebook Configuration Multi-Tech Systems, Inc. 87 Add/Edit Inbound Phone Book Figure 5-6: Add/Edit Inbound Phone Book

Chapter 5: Phonebook Configuration Multi-Tech Systems, Inc. 88 Enter Inbound Phone Book data for your MultiVOIP. The fields of the Add/Edit In

Chapter 5: Phonebook Configuration Multi-Tech Systems, Inc. 89 Authorized User Name and Password for SIP To enable the Registration Options on

Multi-Tech Systems, Inc. 9 Chapter 2 – Installing and Cabling the MultiVOIP Introduction The MVP210 MultiVOIP models are tabletop units that ca

Chapter 5: Phonebook Configuration Multi-Tech Systems, Inc. 90 Phonebook Examples North America The following example demonstrates how Outbound

Chapter 5: Phonebook Configuration Multi-Tech Systems, Inc. 91 The screen below shows Outbound Phonebook entries for the VOIP located in the co

Chapter 5: Phonebook Configuration Multi-Tech Systems, Inc. 92 The simplest case is a call from Baltimore to a phone within the Minneapolis/St.

Chapter 5: Phonebook Configuration Multi-Tech Systems, Inc. 93 Europe The most direct use of the VOIP system is making calls between the office

Chapter 5: Phonebook Configuration Multi-Tech Systems, Inc. 94 This next example will have the following features: • Employees in all cities

Chapter 5: Phonebook Configuration Multi-Tech Systems, Inc. 95 An outline of the equipment setup in these three offices is shown below. Figur

Chapter 5: Phonebook Configuration Multi-Tech Systems, Inc. 96 The screen below shows Outbound Phone Book entries for the VOIP located in the c

Chapter 5: Phonebook Configuration Multi-Tech Systems, Inc. 97 The screen below shows Outbound Phone Book entries for the VOIP located in the c

Chapter 5: Phonebook Configuration Multi-Tech Systems, Inc. 98 The screen below shows Outbound Phone Book entries for the VOIP in the company’s

Chapter 5: Phonebook Configuration Multi-Tech Systems, Inc. 99 Variations of Caller ID The Caller ID feature has dependencies on both the telco