Multi-tech-systems MULTIVOIP MVP-2410 Manual do Utilizador

Voice / Fax over IP NetworksUser Guide for Voice/IP GatewaysDigital Models (T1, E1, ISDN-PRI):MVP-2400/2410/3010Analog/BRI Models: MVP-130/210/410/810

Overview MultiVOIP User Guide10MultiVOIP Product FamilyModelDescriptionMVP2400MVP-2410MVP24-48MVP3010MVP30-60Function T1digitalVOIPunitT1digitalVOIPun

Mechanical Installation MultiVOIP User Guide100If you are connecting an E&M trunk from a telephone switch to yourMultiVOIP, connect one end of an

MultiVOIP User Guide Mechanical Installation101Cabling Procedure for MVP-410ST/810STCabling involves connecting the MultiVOIP to your LAN and telephon

Mechanical Installation MultiVOIP User Guide1024. Terminal Mode. When a voip ISDN connector is to be connected to a PBXextension line or to a telco l

MultiVOIP User Guide Mechanical Installation103Network Mode. When a voip ISDN connector is to be connected to an ISDNphone station or to an ISDN termi

Mechanical Installation MultiVOIP User Guide1045. Repeat the above step to connect the remaining ISDN telephone equipmentto each ISDN connector on yo

MultiVOIP User Guide Mechanical Installation105Cabling Procedure for MVP210xCabling involves connecting the MultiVOIP to your LAN and telephoneequipme

Mechanical Installation MultiVOIP User Guide106If you are connecting an E&M trunk from a telephone switch to yourMultiVOIP, connect one end of an

MultiVOIP User Guide Mechanical Installation107Cabling Procedure for MVP130Power ConnectionNetwork ConnectionEthernetCommandPowerFXS/FXOCommand Port

108Chapter 4: Software Installation

MultiVOIP User Guide Software Installation109IntroductionConfiguring software for your MultiVOIP entails three tasks:(1) loading the software onto the

MultiVOIP User Guide Overview11How to Use This Manual. In short, use the index and the examples.When our readers crack open this large manual, they g

Software Installation MultiVOIP User Guide1102. Insert the MultiVOIP CD into your CD-ROM drive. The CD should startautomatically. It may take 10 to

MultiVOIP User Guide Software Installation1114. A ‘welcome’ screen appears.Press Enter or click Next to continue.

Software Installation MultiVOIP User Guide1125. Follow the on-screen instructions to install your MultiVOIP software. Thefirst screen asks you to cho

MultiVOIP User Guide Software Installation1136. At the next screen, you must select a program folder location for theMultiVOIP software program icon.C

Software Installation MultiVOIP User Guide1147. On the next screen you can select the COM port that the command PCwill use when communicating with th

MultiVOIP User Guide Software Installation1158. A completion screen will appear.Click Finish.9. When setup of the MultiVOIP software is complete, you

Software Installation MultiVOIP User Guide116Un-Installing the MultiVOIP ConfigurationSoftware1. To un-install the MultiVOIP configuration software, g

MultiVOIP User Guide Software Installation1172. Two confirmation screens will appear. Click Yes and OK when you arecertain you want to continue with

Software Installation MultiVOIP User Guide1184. A completion screen will appear.Click Finish.

119Chapter 5: Technical Configurationfor Digital T1/E1 MultiVOIPs(MVP2400, MVP2410, MVP3010)

Overview MultiVOIP User Guide12Introduction to TI MultiVOIPs (MVP2400,MVP2410, & MVP24-48)We proudly present MultiTech’s T1 Digital Multi-VOIP pro

Technical Configuration (Digital Voips) MultiVOIP User Guide120Configuring the Digital T1/E1 MultiVOIPThere are two ways in which the MultiVOIP must

MultiVOIP User Guide Technical Configuration (Digital Voips)121unit: (1) using the MultiVoipManager SNMP program, or (2) using theMultiVOIP web browse

Technical Configuration (Digital Voips) MultiVOIP User Guide122Local ConfigurationThis manual primarily describes local configuration with the Window

MultiVOIP User Guide Technical Configuration (Digital Voips)123Write down the values for these IP parameters. You will need to enter thesevalues in t

Technical Configuration (Digital Voips) MultiVOIP User Guide124E1 Telephony Parameters (for MVP3010)The following parameters must be known about the

MultiVOIP User Guide Technical Configuration (Digital Voips)125SMTP Parameters (for email call log reporting)required if log reports ofVOIP call traf

Technical Configuration (Digital Voips) MultiVOIP User Guide126Local Configuration Procedure (Summary)After the MultiVOIP configuration software has

MultiVOIP User Guide Technical Configuration (Digital Voips)127Local Configuration Procedure (Detailed)You can begin the configuration process as a co

Technical Configuration (Digital Voips) MultiVOIP User Guide1283. Confirm Connection. If the MultiVOIP is set for an available COM portand is correc

MultiVOIP User Guide Technical Configuration (Digital Voips)129In the lower left corner of the screen, the connection status of the MultiVOIPwill be d

MultiVOIP User Guide Overview13H.323, SIP & SPP. Being H.323 compatible, the MVP-2400/2410 can placecalls to telephone equipment at remote IP net

Technical Configuration (Digital Voips) MultiVOIP User Guide1304. Solving Common Connection Problems.A. Fixing a COM Port Problem. If the MultiVOIP m

MultiVOIP User Guide Technical Configuration (Digital Voips)1314B. Fixing a Cabling Problem. If the MultiVOIP cannot be located by thecomputer, two e

Technical Configuration (Digital Voips) MultiVOIP User Guide1326. Set IP Parameters. This dialog box can be reached by pulldown menu,toolbar icon, k

MultiVOIP User Guide Technical Configuration (Digital Voips)133In each field, enter the values that fit your particular network.

Technical Configuration (Digital Voips) MultiVOIP User Guide134The IP Parameters fields are described in the table below. IP Parameter DefinitionsFi

MultiVOIP User Guide Technical Configuration (Digital Voips)1357. Enable Web Browser GUI (Optional). After an IP address for theMultiVOIP unit has be

Technical Configuration (Digital Voips) MultiVOIP User Guide1368. Set Voice/FAX Parameters. This dialog box can be reached by pulldownmenu, toolbar

MultiVOIP User Guide Technical Configuration (Digital Voips)137In each field, enter the values that fit your particular network.

Technical Configuration (Digital Voips) MultiVOIP User Guide138Note that Voice/FAX parameters are applied on a channel-by-channel basis.However, once

MultiVOIP User Guide Technical Configuration (Digital Voips)139The Voice/FAX Parameters fields are described in the tables below.Voice/Fax Parameter D

Overview MultiVOIP User Guide14‘clearinghouse’ for all calls within its zone. MultiTech’s embedded and stand-alone gatekeeper software packages both

Technical Configuration (Digital Voips) MultiVOIP User Guide140Voice/Fax Parameter Definitions (cont’d)Field Name Values DescriptionDTMF ParametersDu

MultiVOIP User Guide Technical Configuration (Digital Voips)141Voice/Fax Parameter Definitions (cont’d)Coder ParametersCoder Manual orAuto-maticDeterm

Technical Configuration (Digital Voips) MultiVOIP User Guide142Voice/Fax Parameter Definitions (cont’d)Field Name Values DescriptionAdvanced Features

MultiVOIP User Guide Technical Configuration (Digital Voips)143Voice/Fax Parameter Definitions (cont’d)Field Name Values DescriptionDynamic JitterDyna

Technical Configuration (Digital Voips) MultiVOIP User Guide144Voice/Fax Parameter Definitions (cont’d)Field Name Values DescriptionDynamic JitterMax

MultiVOIP User Guide Technical Configuration (Digital Voips)145Voice/Fax Parameter Definitions (cont’d) ) Field Name Values DescriptionAuto Disconnec

Technical Configuration (Digital Voips) MultiVOIP User Guide1469. Set T1/E1/ISDN Parameters. This dialog box can be reached by pulldownmenu, toolbar

MultiVOIP User Guide Technical Configuration (Digital Voips)147In each field, enter the values that fit your particular network.

Technical Configuration (Digital Voips) MultiVOIP User Guide148T1 Parameters. The parameters applicable to T1 and their values are shownin the figur

MultiVOIP User Guide Technical Configuration (Digital Voips)149T1 Parameter DefinitionsField Name Values DescriptionT1/E1/ISDN T1 North American stand

MultiVOIP User Guide Overview15While the web GUI’s appearance differs slightly, its content and organizationare essentially the same as that of the Wi

Technical Configuration (Digital Voips) MultiVOIP User Guide150T1 Parameter Definitions (cont’d)Field Name Values DescriptionCAS ProtocolE&M Imme

MultiVOIP User Guide Technical Configuration (Digital Voips)151T1 Parameter Definitions (cont’d)ISDN ParametersField Name Values DescriptionEnableISDN

Technical Configuration (Digital Voips) MultiVOIP User Guide152T1 Parameter Definitions (cont’d)Field Name Values DescriptionLine Build Out0 dB, -7.

MultiVOIP User Guide Technical Configuration (Digital Voips)153E1 Parameters. The parameters applicable to E1 and their values are shownin the figure

Technical Configuration (Digital Voips) MultiVOIP User Guide154E1 Parameter DefinitionsField Name Values DescriptionT1/E1/ISDN E1 European standard.L

MultiVOIP User Guide Technical Configuration (Digital Voips)155E1 Parameter Definitions (cont’d)Field Name Values DescriptionCAS ProtocolE&M Immed

Technical Configuration (Digital Voips) MultiVOIP User Guide156E1 Parameter Definitions (cont’d)ISDN ParametersField Name Values DescriptionEnableISD

MultiVOIP User Guide Technical Configuration (Digital Voips)157E1 Parameter Definitions (cont’d)Field Name Values DescriptionLine Build Out0 dB, -7.5

Technical Configuration (Digital Voips) MultiVOIP User Guide15810. Set ISDN Parameters (if applicable). These parameters are acces-siblein the T1/

MultiVOIP User Guide Technical Configuration (Digital Voips)15911. Set SNMP Parameters (Remote Voip Management). This dialog box canbe reached by pu

Overview MultiVOIP User Guide16Logging of System Events. MultiTech has built SysLog Server functionalityinto the software of the MultiVOIP units. Sys

Technical Configuration (Digital Voips) MultiVOIP User Guide160In each field, enter the values that fit your particular system.

MultiVOIP User Guide Technical Configuration (Digital Voips)161The SNMP Parameter fields are described in the table below.SNMP Parameter DefinitionsFi

Technical Configuration (Digital Voips) MultiVOIP User Guide16212. Set Regional Parameters (Phone Signaling Tones & Cadences).This dialog box can

MultiVOIP User Guide Technical Configuration (Digital Voips)163The Regional Parameters screen will appear. For the country selected, thestandard set o

Technical Configuration (Digital Voips) MultiVOIP User Guide164The Regional Parameters fields are described in the table below.“Regional Parameter” D

MultiVOIP User Guide Technical Configuration (Digital Voips)165“Regional Parameter” Definitions (cont’d)Field Name Values DescriptionCadence(msec) On/

Technical Configuration (Digital Voips) MultiVOIP User Guide16613. Set Custom Tones and Cadences (optional) . The Regional Parametersdialog box has

MultiVOIP User Guide Technical Configuration (Digital Voips)167The Custom Tone-Pair Settings fields are described in the table below. Custom Tone-Pai

Technical Configuration (Digital Voips) MultiVOIP User Guide168Custom Tone-Pair Settings DefinitionsField Name Values DescriptionCadence 1 integer ti

MultiVOIP User Guide Technical Configuration (Digital Voips)16914. Set SMTP Parameters (Log Reports by Email). The SMTP Parametersscreen is applicabl

MultiVOIP User Guide Overview17Supplementary Telephony Services. The H.450 standard (an addition toH.323) brings to voip telephony more of the premiu

Technical Configuration (Digital Voips) MultiVOIP User Guide170The SMTP Parameters screen is shown below. “SMTP Parameters” DefinitionsField Nam

MultiVOIP User Guide Technical Configuration (Digital Voips)171...“SMTP Parameters” Definitions (cont’d)Field Name Values DescriptionMail Type text

Technical Configuration (Digital Voips) MultiVOIP User Guide172The SMTP Parameters dialog box has a secondary dialog box, CustomFields, that allows

MultiVOIP User Guide Technical Configuration (Digital Voips)173 “Custom Fields” Definitions (cont’d)Field Description Field DescriptionOutboundDigitsD

Technical Configuration (Digital Voips) MultiVOIP User Guide174

MultiVOIP User Guide Technical Configuration (Digital Voips)17515. Set Log Reporting Method. The Logs screen lets you choose how theVoIP administrato

Technical Configuration (Digital Voips) MultiVOIP User Guide176VoIP system design. If you intend to use a SysLog Server program forlogging, click in

MultiVOIP User Guide Technical Configuration (Digital Voips)177“Logs” Screen Definitions (cont’d)Field Name Values DescriptionFilters (button) Click t

Technical Configuration (Digital Voips) MultiVOIP User Guide178To customize console messages by category and/or by channel, click on“Filters” and use

MultiVOIP User Guide Technical Configuration (Digital Voips)17916. Set Supplementary Services Parameters. This dialog box can bereached by pulldown

Overview MultiVOIP User Guide18MVP2400/2410 Front Panel LED DefinitionsLED NAME DESCRIPTION Power Indicates presence of power.BootAfter power up, the

Technical Configuration (Digital Voips) MultiVOIP User Guide180In each field, enter the values that fit your particular network.Of the features impl

MultiVOIP User Guide Technical Configuration (Digital Voips)181the channel over which the call is being originated (for example, “CallingParty - Omaha

Technical Configuration (Digital Voips) MultiVOIP User Guide182The Supplementary Services fields are described in the tables below.Supplementary Serv

MultiVOIP User Guide Technical Configuration (Digital Voips)183Supplementary Services Definitions (cont’d)Field Name Values DescriptionCall HoldEnable

Technical Configuration (Digital Voips) MultiVOIP User Guide184Supplementary Services Definitions (cont’d)Field Name Values DescriptionCall NameIdent

MultiVOIP User Guide Technical Configuration (Digital Voips)185Supplementary Services Definitions (cont’d)Field Name Values DescriptionCalling Party,A

Technical Configuration (Digital Voips) MultiVOIP User Guide186Supplementary Services Definitions (cont’d)Field Name Values DescriptionAlertingParty,

MultiVOIP User Guide Technical Configuration (Digital Voips)187Supplementary Services Definitions (cont’d)Field Name Values DescriptionBusy Party,Allo

Technical Configuration (Digital Voips) MultiVOIP User Guide188Supplementary Services Definitions (cont’d)Field Name Values DescriptionConnectedParty

MultiVOIP User Guide Technical Configuration (Digital Voips)189Supplementary Services Definitions (cont’d)Field Name Values DescriptionCaller ID This

MultiVOIP User Guide Overview19Introduction to EI MultiVOIPs(MVP3010 & MVP30-60)We proudly present MultiTech’s E1 Digital Multi-VOIP products. Th

Technical Configuration (Digital Voips) MultiVOIP User Guide19017. Set Baud Rate. The Connection option in the sidebar menu has a “Settings”item tha

MultiVOIP User Guide Technical Configuration (Digital Voips)19118. View System Information screen and set updating interval (optional).This dialog box

Technical Configuration (Digital Voips) MultiVOIP User Guide192This screen presents vital system information at a glance. Its primary use is introubl

MultiVOIP User Guide Technical Configuration (Digital Voips)193The frequency with which the System Information screen is updated isdetermined by a set

Technical Configuration (Digital Voips) MultiVOIP User Guide19420. Creating a User Default Configuration. When a “Setup” (completegrouping of parame

195Chapter 6: Technical Configurationfor Analog/BRI MultiVOIPs(MVP130, MVP-210/210G,MVP-410/410G,MVP-810/810G &MVP-410ST/810ST)

Technical Configuration (Analog/BRI) MultiVOIP User Guide196Configuring the Analog/BRI MultiVOIPThere are two ways in which the Mu

MultiVOIP User Guide Technical Configuration (Analog/BRI)197Local configuration is done through a connection between the “Comman

Technical Configuration (Analog/BRI) MultiVOIP User Guide198Functional Equivalence of Interfaces. The MultiVOIP configurationprog

MultiVOIP User Guide Technical Configuration (Analog/BRI)199Local ConfigurationThis manual primarily describes local configurati

2User GuideS000249HAnalog MultiVOIP Units (Models MVP130, MVP210, MVP410, MVP810, MVP210G, MVP410G, and MVP810G)ISDN-BRI MultiVOIP Units (Models MV

Overview MultiVOIP User Guide20H. 323, SIP, & SPP. Being H.323 compatible, the MVP3010 can place callsto telephone equipment at remote IP network

Technical Configuration (Analog/BRI) MultiVOIP User Guide200Write down the values for these IP parameters. You will need to enter

MultiVOIP User Guide Technical Configuration (Analog/BRI)201ISDN-BRI Telephony Parameters(for MVP-410ST/810ST)The following para

Technical Configuration (Analog/BRI) MultiVOIP User Guide202SMTP Parameters (for email call log reporting)required if log reports

MultiVOIP User Guide Technical Configuration (Analog/BRI)203Local Configuration Procedure (Summary)After the MultiVOIP configura

Technical Configuration (Analog/BRI) MultiVOIP User Guide204When technical configuration is complete, you will need to configure t

MultiVOIP User Guide Technical Configuration (Analog/BRI)2053. Confirm Connection. If the MultiVOIP is set for an available COM

Technical Configuration (Analog/BRI) MultiVOIP User Guide206In the lower left corner of the screen, the connection status of the M

MultiVOIP User Guide Technical Configuration (Analog/BRI)2074. Solving Common Connection Problems. .A. Fixing a COM Port Problem

Technical Configuration (Analog/BRI) MultiVOIP User Guide2084B. Fixing a Cabling Problem. If the MultiVOIP cannot be located by t

MultiVOIP User Guide Technical Configuration (Analog/BRI)2096. Set IP Parameters. This dialog box can be reached by pulldown men

MultiVOIP User Guide Overview21Gatekeeper. E1 voip systems can have gatekeeper functionality either byadding, as an endpoint, either a Multi-Tech stan

Technical Configuration (Analog/BRI) MultiVOIP User Guide210In each field, enter the values that fit your particular network.

MultiVOIP User Guide Technical Configuration (Analog/BRI)211The IP Parameters fields are described in the table below. IP Param

Technical Configuration (Analog/BRI) MultiVOIP User Guide2127. Enable Web Browser GUI (Optional). After an IP address for theMult

MultiVOIP User Guide Technical Configuration (Analog/BRI)2138. Set Voice/FAX Parameters. This dialog box can be reached by pull

Technical Configuration (Analog/BRI) MultiVOIP User Guide214In each field, enter the values that fit your particular network.

MultiVOIP User Guide Technical Configuration (Analog/BRI)215Note that Voice/FAX parameters are applied on a channel-by-channel b

Technical Configuration (Analog/BRI) MultiVOIP User Guide216The Voice/FAX Parameters fields are described in the tables below.Voic

MultiVOIP User Guide Technical Configuration (Analog/BRI)217Voice/Fax Parameter Definitions (cont’d)Field Name Values Descriptio

Technical Configuration (Analog/BRI) MultiVOIP User Guide218Voice/Fax Parameter Definitions (cont’d)Coder ParametersCoder Manual o

MultiVOIP User Guide Technical Configuration (Analog/BRI)219Voice/Fax Parameter Definitions (cont’d)Field Name Values Descriptio

Overview MultiVOIP User Guide22While the web GUI’s appearance differs slightly, its content and organizationare essentially the same as that of the Wi

Technical Configuration (Analog/BRI) MultiVOIP User Guide220Voice/Fax Parameter Definitions (cont’d) )Field Name Values Descriptio

MultiVOIP User Guide Technical Configuration (Analog/BRI)221Voice/Fax Parameter Definitions (cont’d)Field Name Values Descriptio

Technical Configuration (Analog/BRI) MultiVOIP User Guide222Voice/Fax Parameter Definitions (cont’d) ) Field Name Values Descript

MultiVOIP User Guide Technical Configuration (Analog/BRI)2239a. (Analog VOIPs). Set Telephony Interface Parameters. This dialo

Technical Configuration (Analog/BRI) MultiVOIP User Guide224In each field, enter the values that fit your particular network.The

MultiVOIP User Guide Technical Configuration (Analog/BRI)225FXS Loop Start Parameters. The parameters applicable to FXS Loop St

Technical Configuration (Analog/BRI) MultiVOIP User Guide226FXS Loop Start Interface: Parameter DefinitionsField Name Values Descr

MultiVOIP User Guide Technical Configuration (Analog/BRI)227FXS Ground Start Parameters (not supported). The parameters applica

Technical Configuration (Analog/BRI) MultiVOIP User Guide228FXS Ground Start Interface: Parameter Definitions(continued)Field Name

MultiVOIP User Guide Technical Configuration (Analog/BRI)229FXO Parameters. The parameters applicable to the FXO telephony inte

MultiVOIP User Guide Overview23Logging of System Events. MultiTech has built SysLog Server functionalityinto the software of the MultiVOIP units. Sys

Technical Configuration (Analog/BRI) MultiVOIP User Guide230FXO Interface: Parameter DefinitionsField Name Values DescriptionInter

MultiVOIP User Guide Technical Configuration (Analog/BRI)231FXO Interface: Parameter Definitions (cont’d)Field Name Values Descr

Technical Configuration (Analog/BRI) MultiVOIP User Guide232FXO Interface: Parameter Definitions (cont’d)Field Name Values Descrip

MultiVOIP User Guide Technical Configuration (Analog/BRI)233E&M Parameters. The parameters applicable to the E&M teleph

Technical Configuration (Analog/BRI) MultiVOIP User Guide234E&M Interface Parameter DefinitionsField Name Values DescriptionIn

MultiVOIP User Guide Technical Configuration (Analog/BRI)2359b. (for ISDN-BRI MultiVOIP units). Set ISDN Parameters. This dia

Technical Configuration (Analog/BRI) MultiVOIP User Guide236In the ISDN BRI Parameters screen, select one of the BRI interfaces an

MultiVOIP User Guide Technical Configuration (Analog/BRI)237Note that ISDN BRI parameters are applied on an interface-by-interfa

Technical Configuration (Analog/BRI) MultiVOIP User Guide238ISDN-BRI Parameter DefinitionsField Name Values DescriptionSelect BRII

MultiVOIP User Guide Technical Configuration (Analog/BRI)239ISDN-BRI Parameter Definitions (continued)Field Name Values Descript

Overview MultiVOIP User Guide24Supplementary Telephony Services. The H.450 standard (an addition toH.323) brings to voip telephony more of the premiu

Technical Configuration (Analog/BRI) MultiVOIP User Guide240Country and Operator options for the MVP-410ST/810ST voip units are li

MultiVOIP User Guide Technical Configuration (Analog/BRI)24110. Set SNMP Parameters (Remote Voip Management). This dialog box

Technical Configuration (Analog/BRI) MultiVOIP User Guide242In each field, enter the values that fit your particular system.

MultiVOIP User Guide Technical Configuration (Analog/BRI)243The SNMP Parameter fields are described in the table below.SNMP Para

Technical Configuration (Analog/BRI) MultiVOIP User Guide24411. Set Regional Parameters (Phone Signaling Tones & Cadences). )

MultiVOIP User Guide Technical Configuration (Analog/BRI)245The Regional Parameters screen will appear. For the country selected

Technical Configuration (Analog/BRI) MultiVOIP User Guide246The Regional Parameters fields are described in the table below.“Regio

MultiVOIP User Guide Technical Configuration (Analog/BRI)247 “Regional Parameter” Definitions (cont’d)Field Name Values Descript

Technical Configuration (Analog/BRI) MultiVOIP User Guide24812. Set Custom Tones and Cadences (optional). The Regional Parametersd

MultiVOIP User Guide Technical Configuration (Analog/BRI)249The Custom Tone-Pair Settings fields are described in the table belo

MultiVOIP User Guide Overview25E1 LED Descriptions MVP3010 Front Panel LED DefinitionsLED NAME DESCRIPTION Power Indicates presence of power.BootAft

Technical Configuration (Analog/BRI) MultiVOIP User Guide250Custom Tone-Pair Settings DefinitionsField Name Values DescriptionCade

MultiVOIP User Guide Technical Configuration (Analog/BRI)25113. Set SMTP Parameters (Log Reports by Email). The SMTP Parameters

Technical Configuration (Analog/BRI) MultiVOIP User Guide252The SMTP Parameters screen is shown below. “SMTP Parameters” Defini

MultiVOIP User Guide Technical Configuration (Analog/BRI)253...“SMTP Parameters” Definitions (cont’d)Field Name Values Descri

Technical Configuration (Analog/BRI) MultiVOIP User Guide254The SMTP Parameters dialog box has a secondary dialog box, CustomField

MultiVOIP User Guide Technical Configuration (Analog/BRI)255 “Custom Fields” Definitions (cont’d)Field Description Field Descrip

Technical Configuration (Analog/BRI) MultiVOIP User Guide256

MultiVOIP User Guide Technical Configuration (Analog/BRI)25714. Set Log Reporting Method. The Logs screen lets you choose how

Technical Configuration (Analog/BRI) MultiVOIP User Guide258If you enable console messages, you can customize the types of message

MultiVOIP User Guide Technical Configuration (Analog/BRI)259“Logs” Screen DefinitionsField Name Values DescriptionEnable Console

Overview MultiVOIP User Guide26Introduction to Analog MultiVOIPs(MVP130, MVP-210/410/810 & MVP428)VOIP: The Free Ride. We proudly present Multi-T

Technical Configuration (Analog/BRI) MultiVOIP User Guide260To customize console messages by category and/or by channel, click on“

MultiVOIP User Guide Technical Configuration (Analog/BRI)26115. Set Supplementary Services Parameters. This dialog box can be r

Technical Configuration (Analog/BRI) MultiVOIP User Guide262In each field, enter the values that fit your particular network.Of t

MultiVOIP User Guide Technical Configuration (Analog/BRI)263the channel over which the call is being originated (for example, “C

Technical Configuration (Analog/BRI) MultiVOIP User Guide264The Supplementary Services fields are described in the tables below.Su

MultiVOIP User Guide Technical Configuration (Analog/BRI)265Supplementary Services Definitions (cont’d)Field Name Values Descrip

Technical Configuration (Analog/BRI) MultiVOIP User Guide266Supplementary Services Definitions (cont’d)Field Name Values Descripti

MultiVOIP User Guide Technical Configuration (Analog/BRI)267Supplementary Services Definitions (cont’d)Field Name Values Descrip

Technical Configuration (Analog/BRI) MultiVOIP User Guide268Supplementary Services Definitions (cont’d)Field Name Values Descripti

MultiVOIP User Guide Technical Configuration (Analog/BRI)269Supplementary Services Definitions (cont’d)Field Name Values Descrip

MultiVOIP User Guide Overview27standard), and Call Transfer (H.450.2 from H.323 Version 2). The fourthversion of the H.323 standard improves system r

Technical Configuration (Analog/BRI) MultiVOIP User Guide270Supplementary Services Definitions (cont’d)Field Name Values Descripti

MultiVOIP User Guide Technical Configuration (Analog/BRI)271Supplementary Services Definitions (cont’d)Field Name Values Descrip

Technical Configuration (Analog/BRI) MultiVOIP User Guide27216. Set Baud Rate. The Connection option in the sidebar menu has a“S

MultiVOIP User Guide Technical Configuration (Analog/BRI)27317. View System Information screen and set updating interval (option

Technical Configuration (Analog/BRI) MultiVOIP User Guide274This screen presents vital system information at a glance. Its primary

MultiVOIP User Guide Technical Configuration (Analog/BRI)275The frequency with which the System Information screen is updated is

Technical Configuration (Analog/BRI) MultiVOIP User Guide27619. Creating a User Default Configuration. When a “Setup” (completegr

277Chapter 7: T1 PhonebookConfiguration(North American Telephony Standards)

T1 Phonebook Configuration MultiVOIP User Guide278Configuring the MVP2400/2410MultiVOIP PhonebooksWhen a VoIP serves a PBX system, it’s important that

MultiVOIP User Guide T1 PhoneBook Configuration279The first type of call requires an entry in the Outbound PhoneBook of theMiami VOIP and a coordinate

Overview MultiVOIP User Guide28Management. Configuration and system management can be done locallywith the MultiVOIP configuration software. After a

T1 Phonebook Configuration MultiVOIP User Guide280Phonebook configuration screens can be accessed using icons or the sidebarmenu.Phonebook Icons Descr

MultiVOIP User Guide T1 PhoneBook Configuration281Phonebook Sidebar Menu

T1 Phonebook Configuration MultiVOIP User Guide2821. Go to the PhoneBook Configuration screen (using either the sidebar ordrop-down menu).

MultiVOIP User Guide T1 PhoneBook Configuration283In consultation with your VOIP administrator, enter the Gateway Name andvalues for Q.931 parameters

T1 Phonebook Configuration MultiVOIP User Guide284The table below describes all fields in the general PhoneBook Configurationscreen. PhoneBook Confi

MultiVOIP User Guide T1 PhoneBook Configuration285 PhoneBook Configuration Parameter Definitions(cont’d)Field Name Values DescriptionSIP Proxy Parame

T1 Phonebook Configuration MultiVOIP User Guide286PhoneBook Configuration Parameter Definitions(cont’d)Field Name Values DescriptionH.323 Version 4 Pa

MultiVOIP User Guide T1 PhoneBook Configuration287PhoneBook Configuration Parameter Definitions(cont’d)Field Name Values DescriptionH.323 Version 4 Pa

T1 Phonebook Configuration MultiVOIP User Guide288PhoneBook Configuration Parameter Definitions(cont’d)Field Name Values DescriptionSingle Port Protoc

MultiVOIP User Guide T1 PhoneBook Configuration289PhoneBook Configuration Parameter Definitions(cont’d)Field Name Values DescriptionSingle Port Protoc

MultiVOIP User Guide Overview29Once you’ve begun using the web browser GUI, you can go back to theMultiVOIP Windows GUI at any time. However, you mus

T1 Phonebook Configuration MultiVOIP User Guide2902. Select PhoneBook Modify and then selectOutbound Phone Book/List Entries.Click Add.

MultiVOIP User Guide T1 PhoneBook Configuration2913. The Add/Edit Outbound PhoneBook screen appears.Enter Outbound PhoneBook data for your MVP2400/241

T1 Phonebook Configuration MultiVOIP User Guide292The fields of the Add/Edit Outbound Phone Book screen are described in thetable below. Add/Edit

MultiVOIP User Guide T1 PhoneBook Configuration293 Add/Edit Outbound Phone Book: Field Definitions(cont’d)Field Name Values DescriptionH.323 fieldsUse

T1 Phonebook Configuration MultiVOIP User Guide294 Add/Edit Outbound Phone Book: Field Definitions(cont’d)Field Name Values DescriptionSIP FieldsUse P

MultiVOIP User Guide T1 PhoneBook Configuration295 Add/Edit Outbound Phone Book: Field Def’ns (cont’d)Field Name Values DescriptionSPP FieldsUse Reg

T1 Phonebook Configuration MultiVOIP User Guide296Clicking on the Advanced button brings up the Alternate Routing secondary screen.This feature provid

MultiVOIP User Guide T1 PhoneBook Configuration297Alternate Routing Field DefinitionsFieldNameValues DescriptionAlternateIPAddressn.n.n.nwheren= 0-255

T1 Phonebook Configuration MultiVOIP User Guide2984. Select PhoneBook Modify and then select Inbound PhoneBook | List Entries.

MultiVOIP User Guide T1 PhoneBook Configuration2995. The Add/Edit Inbound PhoneBook screen appears.Enter Inbound PhoneBook data for your MultiVOIP. T

3CONTENTSCHAPTER 1: OVERVIEW...8ABOUT THIS MANUAL ...

Overview MultiVOIP User Guide30Supplementary Telephony Services. The H.450 standard (an addition toH.323) brings to voip telephony more of the premiu

T1 Phonebook Configuration MultiVOIP User Guide300 Add/Edit Inbound Phone Book: Field Definitions(cont’d)Field Name Values DescriptionDescription --

MultiVOIP User Guide T1 PhoneBook Configuration301Remember that the initial MVP2400/2410 setup must be done locally using theMultiVOIP program. Howev

T1 Phonebook Configuration MultiVOIP User Guide302An outline of the equipment setup in both offices is shown below.IPNetworkDigitalVoIP200.2.10.3T1717

MultiVOIP User Guide T1 PhoneBook Configuration303The screen below shows Outbound PhoneBook entries for the VOIP located inthe company’s Baltimore fac

T1 Phonebook Configuration MultiVOIP User Guide304To call the Minneapolis/St. Paul area, a Baltimore employee must dial elevendigits. (In this case, w

MultiVOIP User Guide T1 PhoneBook Configuration305Similarly, the Inbound PhoneBook for the Baltimore VOIP (shown first below)generally matches the Out

T1 Phonebook Configuration MultiVOIP User Guide306The Outbound PhoneBook for the Minneapolis VOIP is shown below. Thethird destination pattern, “7” f

MultiVOIP User Guide T1 PhoneBook Configuration307Configuring Mixed Digital/Analog VOIP SystemsThe MVP2400/2410 digital MultiVOIP unit is compatible w

T1 Phonebook Configuration MultiVOIP User Guide308The Series I analog VOIP phone book resides in the “Host” VOIP unit at SiteB. It applies to both of

MultiVOIP User Guide T1 PhoneBook Configuration309These seven phone books are shown below.Phone Book for Series I Analog VOIP Host Unit (Site B)VOIP D

MultiVOIP User Guide Overview31Figure 1-7. MultiVOIP MVP130Chassis Analog MultiVOIP Front Panel LEDsLED Types. The MultiVOIPs have two types of LE

T1 Phonebook Configuration MultiVOIP User Guide310Note 1. The “x” is a wildcard character.Note 2. By specifying “Channel 0,” we instruct theMVP2400/

MultiVOIP User Guide T1 PhoneBook Configuration311Outbound Phone Book for MVP2400 Digital VOIP(Site D)Destin.PatternRemovePrefixAddPrefixIPAddressComm

T1 Phonebook Configuration MultiVOIP User Guide312Inbound Phonebook for MVP2400/2410 Digital VOIP(Site D)RemovePrefixAddPrefixChannelNumberComment1615

MultiVOIP User Guide T1 PhoneBook Configuration313Outbound Phone Book for MVP410 Analog VOIP(Site F)Destin.PatternRemovePrefixAddPrefixIPAddressCommen

T1 Phonebook Configuration MultiVOIP User Guide314Inbound Phonebook for MVP410 Analog VOIP (Site F)RemovePrefixAddPrefixChannelNumberComment1402 4 Acc

MultiVOIP User Guide T1 PhoneBook Configuration315Outbound Phone Book for MVP210 Analog VOIP(Site E)Destin.PatternRemovePrefixAddPrefixIPAddressCommen

T1 Phonebook Configuration MultiVOIP User Guide316Inbound Phonebook for MVP210 Analog VOIP (Site E)RemovePrefixAddPrefixChannelNumberComment421 1Call

MultiVOIP User Guide T1 PhoneBook Configuration317Site D calling Site C1. Dial 9,15077175662.2. “9” gets outside line. On some PBXs, an “8” may be

T1 Phonebook Configuration MultiVOIP User Guide318Site D calling Site FA voip call from Pierre PBX to extension 7424 on the key telephone system in Li

MultiVOIP User Guide T1 PhoneBook Configuration319Site F calling Site DA voip call from a Lincoln key extension to extension 3117 on the PBX in Pierre

Overview MultiVOIP User Guide32Similarly, the MVP210 has the general-operation indicator LEDs and two setsof channel-operation LEDs, one for each chan

320Chapter 8: E1 PhonebookConfiguration(European Telephony Standards)

MultiVOIP User Guide E1 PhoneBook Configuration321MVP3010 Inbound and Outbound MultiVOIPPhonebooksImportantDefinition:The MultiVOIP’s Outbound phonebo

E1 Phonebook Configuration MultiVOIP User Guide322Free Calls: One VOIP Site to AnotherThe most direct use of the VOIP system is making calls between

MultiVOIP User Guide E1 PhoneBook Configuration323Local Rate Calls: Within Local Calling Area of RemoteVOIPIn the second use of the VOIP system, the

E1 Phonebook Configuration MultiVOIP User Guide324Similarly, the VOIP system allows Wren Clothing employees in London andAmsterdam to call anywhere in

MultiVOIP User Guide E1 PhoneBook Configuration325National Rate Calls: Within Nation of Remote VOIP SiteIn the third use of the VOIP system, the nati

E1 Phonebook Configuration MultiVOIP User Guide326Similarly, the VOIP system allows Wren Clothing employees in London andAmsterdam to call anywhere in

MultiVOIP User Guide E1 PhoneBook Configuration327the VOIP system. The Outbound Phonebook for that VOIP unit must have adestination pattern entry tha

E1 Phonebook Configuration MultiVOIP User Guide328Phonebook configuration screens can be accessed using icons or the sidebarmenu.Phonebook Icons Descr

MultiVOIP User Guide E1 PhoneBook Configuration329Phonebook Sidebar Menu

MultiVOIP User Guide Overview33Analog MultiVOIP LED Descriptions MVP210/410/810 Front Panel LED DefinitionsLED NAME DESCRIPTION General Operation LE

E1 Phonebook Configuration MultiVOIP User Guide330Phonebook Configuration Procedure1. Go to the PhoneBook Configuration screen (using either the sid

MultiVOIP User Guide E1 PhoneBook Configuration331

E1 Phonebook Configuration MultiVOIP User Guide332In consultation with your VOIP administrator, enter the Gateway Name andvalues for Q.931 parameters

MultiVOIP User Guide E1 PhoneBook Configuration333The table below describes all fields in the PhoneBook Configuration screen. PhoneBook Configura

E1 Phonebook Configuration MultiVOIP User Guide334 PhoneBook Configuration Parameter Definitions(cont’d)Field Name Values DescriptionSIP Proxy Paramet

MultiVOIP User Guide E1 PhoneBook Configuration335PhoneBook Configuration Parameter Definitions(cont’d)Field Name Values DescriptionH.323 Version 4 Pa

E1 Phonebook Configuration MultiVOIP User Guide336PhoneBook Configuration Parameter Definitions(cont’d)Field Name Values DescriptionH.323 Version 4 Pa

MultiVOIP User Guide E1 PhoneBook Configuration337PhoneBook Configuration Parameter Definitions(cont’d)Field Name Values DescriptionSingle Port Protoc

E1 Phonebook Configuration MultiVOIP User Guide338PhoneBook Configuration Parameter Definitions(cont’d)Field Name Values DescriptionSingle Port Protoc

MultiVOIP User Guide E1 PhoneBook Configuration3392. Select PhoneBook Modify and then selectOutbound Phone Book/List Entries.Click Add.

Overview MultiVOIP User Guide34MVP130 Front Panel LED DefinitionsLED NAME DESCRIPTION General Operation LEDsPower Indicates presence of power.BootAft

E1 Phonebook Configuration MultiVOIP User Guide3403. The Add/Edit Outbound PhoneBook screen appears.Enter Outbound PhoneBook data for your MVP3010. N

MultiVOIP User Guide E1 PhoneBook Configuration341The fields of the Add/Edit Outbound Phone Book screen are described in thetable below. Add/Edit Ou

E1 Phonebook Configuration MultiVOIP User Guide342Add/Edit Outbound Phone Book: Field Definitions(cont’d)Field Name Values DescriptionH.323 fieldsUse

MultiVOIP User Guide E1 PhoneBook Configuration343 Add/Edit Outbound Phone Book: Field Definitions(cont’d)Field Name Values DescriptionSIP FieldsUse P

E1 Phonebook Configuration MultiVOIP User Guide344Add/Edit Outbound Phone Book: Field Def’ns (cont’d)Field Name Values DescriptionSPP FieldsUse Regist

MultiVOIP User Guide E1 PhoneBook Configuration345Clicking on the Advanced button brings up the Alternate Routing secondary screen.This feature provid

E1 Phonebook Configuration MultiVOIP User Guide346Alternate Routing Field DefinitionsFieldNameValues DescriptionAlternateIPAddressn.n.n.nwheren= 0-255

MultiVOIP User Guide E1 PhoneBook Configuration3475. The Add/Edit Inbound PhoneBook screen appears.Enter Inbound PhoneBook data for your MVP3010. The

E1 Phonebook Configuration MultiVOIP User Guide348 Add/Edit Inbound Phone Book: Field Definitions(cont’d)Field Name Values DescriptionDescription -- D

MultiVOIP User Guide E1 PhoneBook Configuration3496. When your Outbound and Inbound PhoneBook entries are completed, clickon Save Setup in the sidebar

MultiVOIP User Guide Overview35Introduction to ISDN-BRI MultiVOIPs(MVP410ST & MVP810ST)VOIP: The Free Ride. We proudly present Multi-Tech's

E1 Phonebook Configuration MultiVOIP User Guide350LilleReimsStrasbourgParis: Area 01RouenNantesLyonMarseilleToulouseBordeauxFrance Country Code: 33

MultiVOIP User Guide E1 PhoneBook Configuration351010Rotterdam020 Amsterdam050Groningen040Eindhoven0118Middelburg038 Zwolle058Leeuwarden053Enschede070

E1 Phonebook Configuration MultiVOIP User Guide352An outline of the equipment setup in these three offices is shown below.IPNetworkDigitalVoIP200.2.10

MultiVOIP User Guide E1 PhoneBook Configuration353The screen below shows Outbound PhoneBook entries for the VOIP located in thecompany’s London facili

E1 Phonebook Configuration MultiVOIP User Guide354The screen below shows Outbound PhoneBook entries for the VOIP located inthe company’s Paris facilit

MultiVOIP User Guide E1 PhoneBook Configuration355The screen below shows Outbound PhoneBook entries for the VOIP in thecompany’s Amsterdam facility.Th

E1 Phonebook Configuration MultiVOIP User Guide356Configuring Digital & Analog VOIPs in Same SystemThe MVP3010 digital MultiVOIP unit is compatibl

MultiVOIP User Guide E1 PhoneBook Configuration357The Series I analog VOIP phone book resides in the “Host” VOIP unit at SiteB. It applies to both of

E1 Phonebook Configuration MultiVOIP User Guide358These seven phone books are shown below.Phone Book for Analog VOIP Host Unit (Site B)VOIP Dir #-OR-D

MultiVOIP User Guide E1 PhoneBook Configuration359Phone Book for Analog VOIP Host Unit (Site B)(continued)VOIP Dir #-OR-DestinationPatternIP Address C

Overview MultiVOIP User Guide36H. 323, SIP, & SPP. Being H.323 compatible, the BRI MultiVOIP unit canplace calls to telephone equipment at remote

E1 Phonebook Configuration MultiVOIP User Guide360The Outbound PhoneBook of the MVP3010 is shown below.Outbound Phone Book for MVP3010 Digital VOIP (S

MultiVOIP User Guide E1 PhoneBook Configuration361The Inbound PhoneBook of the MVP3010 is shown below.Inbound Phone Book for MVP3010 Digital VOIP (Sit

E1 Phonebook Configuration MultiVOIP User Guide362Outbound Phone Book for MVP410 Analog VOIP(Site F)Destin.PatternRemovePrefixAddPrefixIPAddressCommen

MultiVOIP User Guide E1 PhoneBook Configuration363Inbound Phonebook for MVP410 Analog VOIP (Site F)RemovePrefixAddPrefixChannelNumberComment01822 2 4

E1 Phonebook Configuration MultiVOIP User Guide364Outbound Phone Book for MVP210 Analog VOIP(Site E)Destin.PatternRemovePrefixAddPrefixIPAddressCommen

MultiVOIP User Guide E1 PhoneBook Configuration365Inbound Phonebook for MVP210 Analog VOIP (Site E)RemovePrefixAddPrefixChannelNumberComment421 1Call

E1 Phonebook Configuration MultiVOIP User Guide366Site D calling Site C1. Dial 901189435632.2. “9” gets outside line. On some PBXs, an “8” may be us

MultiVOIP User Guide E1 PhoneBook Configuration367Site D calling Site FA voip call from Inner London PBX to extension 7424 on the key telephone system

E1 Phonebook Configuration MultiVOIP User Guide368Site F calling Site DA voip call from a Tavistock key extension to extension 3117 on the PBX in Inne

MultiVOIP User Guide E1 PhoneBook Configuration369International Telephony Numbering Plan ResourcesDue to the expansion of telephone number capacity to

MultiVOIP User Guide Overview37Management. Configuration and system management can be done locallywith the MultiVOIP configuration software. After a

E1 Phonebook Configuration MultiVOIP User Guide370use of modems.http://www.numberplan.org/ National andinternational numberingplans based on directinp

371Chapter 9: Analog/BRI PhonebookConfiguration

Analog Phonebook MultiVOIP User Guide372Phonebooks for Series II analog MultiVOIP units (MVP130, MVP210,MVP210G, MVP410, MVP410G, MVP810, and MVP810G)

373Chapter 10: Operation andMaintenance

Operation & Maintenance MultiVOIP User Guide374Operation and MaintenanceAlthough most Operation and Maintenance functions of the software are in t

MultiVOIP User Guide Operation & Maintenance375The frequency with which the System Information screen is updated isdetermined by a setting in the

Operation & Maintenance MultiVOIP User Guide376Statistics ScreensOngoing operation of the MultiVOIP, whether it is in a MultiVOIP/PBXsetting or Mu

MultiVOIP User Guide Operation & Maintenance377The Call Progress Details Screen

Operation & Maintenance MultiVOIP User Guide378 Call Progress Details: Field DefinitionsField Name Values DescriptionChannel 1-n Number of data

MultiVOIP User Guide Operation & Maintenance379Call Progress Details: Field Definitions (cont’d)From – To Details DescriptionGateway Name alphanum

Overview MultiVOIP User Guide38Once you’ve begun using the web browser GUI, you can go back to theMultiVOIP Windows GUI at any time. However, you mus

Operation & Maintenance MultiVOIP User Guide380 Call Progress Details: Field Definitions (cont’d)Field Name Values DescriptionSupplementary Servic

MultiVOIP User Guide Operation & Maintenance381 Call Progress Details: Field Definitions (cont’d)Field Name Values DescriptionSupplementary Serv

Operation & Maintenance MultiVOIP User Guide382About Logs The LogsAccessing “Statistics: Logs”Pulldown IconShortcut Sidebar Alt + LThe Logs

MultiVOIP User Guide Operation & Maintenance383Logs Screen Details: Field DefinitionsField Name Values DescriptionEvent # column 1 or higher All c

Operation & Maintenance MultiVOIP User Guide384Logs Screen Details: Field Definitions (cont’d)Field Name Values DescriptionCall Details (cont’d)Pa

MultiVOIP User Guide Operation & Maintenance385 Logs Screen Details: Field Definitions (cont’d)Supplementary Services Info(Not supported in BRI 5

Operation & Maintenance MultiVOIP User Guide386About IP Statistics Accessing IP StatisticsPulldown IconShortcut Sidebar Alt + IIP Statistics

MultiVOIP User Guide Operation & Maintenance387IP Statistics: Field DefinitionsFieldNameValues DescriptionUDP versus TCP. (User DatagramProtocol

Operation & Maintenance MultiVOIP User Guide388 IP Statistics: Field Definitions (cont’d)FieldNameValues DescriptionTotal Packets(cont’d)Sum of

MultiVOIP User Guide Operation & Maintenance389 IP Statistics: Field Definitions (cont’d)RTP Packets Voice signals are transmitted in RealtimeTra

MultiVOIP User Guide Overview39Supplementary Telephony Services. This is available in 5.04 but not 5.02c.The H.450 standard (an addition to H.323) br

Operation & Maintenance MultiVOIP User Guide390About Packetization Time You can use the Packetization Time screen to specify definite packetizat

MultiVOIP User Guide Operation & Maintenance391Packetization Time Screen Packetization rates can be set separately for each channel.The table be

Operation & Maintenance MultiVOIP User Guide392Once the packetization rate has been set for one channel, it can be copied into otherchannels.

MultiVOIP User Guide Operation & Maintenance393About T1/E1 and BRI StatisticsAccessing T1 StatisticsPulldown IconShortcut Sidebar Alt + TThe T

Operation & Maintenance MultiVOIP User Guide394T1 Statistics Screen

MultiVOIP User Guide Operation & Maintenance395T1 Statistics: Field DefinitionsFieldNameValues DescriptionRed Alarm Integer tally ofalarms counted

Operation & Maintenance MultiVOIP User Guide396T1 Statistics: Field Definitions (cont’d)FieldNameValues DescriptionYellow Alarm Tally since lastre

MultiVOIP User Guide Operation & Maintenance397T1 Statistics: Field Definitions (cont’d)FieldNameValues DescriptionBipolarViolationInteger tally o

Operation & Maintenance MultiVOIP User Guide398E1 Statistics ScreenE1 Statistics: Field DefinitionsFieldNameValues DescriptionRed Alarm Integer ta

MultiVOIP User Guide Operation & Maintenance399 E1 Statistics: Field Definitions (cont’d)FieldNameValues DescriptionReceiveTimeslot 16AlarmIndi

Contents MultiVOIP User Guide4CHAPTER 3: MECHANICAL INSTALLATION AND CABLING...87INTRODUCTION ...

Overview MultiVOIP User Guide40ISDN-BRI MultiVOIP LED Descriptions MVP-410ST/810ST Front Panel LED DefinitionsLED NAME DESCRIPTION General Operation

Operation & Maintenance MultiVOIP User Guide400 E1 Statistics: Field Definitions (cont’d)FieldNameValues DescriptionReceiveTimeslot 16Loss ofMult

MultiVOIP User Guide Operation & Maintenance401ISDN BRI Statistics Screen

Operation & Maintenance MultiVOIP User Guide402ISDN BRI Statistics: Field DefinitionsFieldNameValues DescriptionSelect BRIInterfaceISDNnFor n=1-2

MultiVOIP User Guide Operation & Maintenance403ISDN BRI Statistics: Field Definitions(continued)FieldNameValues DescriptionSwitch Information:TEI

Operation & Maintenance MultiVOIP User Guide404ISDN BRI Statistics: Field Definitions(continued)FieldNameValues DescriptionSwitch Information:SPID

MultiVOIP User Guide Operation & Maintenance405About Registered Gateway DetailsThe Registered Gateway Details screen presents a real-time display

Operation & Maintenance MultiVOIP User Guide406Registered Gateway Details: Field DefinitionsFieldNameValues DescriptionColumn HeadingsDescription

MultiVOIP User Guide Operation & Maintenance407MultiVoip Program Menu Items After the MultiVoip program is installed on the PC, it can be launch

Operation & Maintenance MultiVOIP User Guide408MultiVOIP Program Menu (cont’d)Menu Selection DescriptionDownload Factory Defaults Select this to r

MultiVOIP User Guide Operation & Maintenance409Date and Time SetupThe dialog box below allows you to set the time and date indicators of theMultiV

MultiVOIP User Guide Overview41Computer RequirementsThe computer on which the MultiVOIP’s configuration program is installedmust meet these requiremen

Operation & Maintenance MultiVOIP User Guide410If you conduct a search, for example, on the word “MultiVoip,” you will bedirected to a list of fir

MultiVOIP User Guide Operation & Maintenance411Once the updated firmware has been located, it can be downloaded from theweb/ftp site using normal

Operation & Maintenance MultiVOIP User Guide412Generally, the firmware file will be a self-extracting compressed file (with .zipextension), which

MultiVOIP User Guide Operation & Maintenance413Implementing a Software UpgradeBeginning with the 4.03/6.03 software release, MultiVOIP software ca

Operation & Maintenance MultiVOIP User Guide414Download Firmware transfers the firmware (including the H.323 protocolstack) in the PC’s MultiVOIP

MultiVOIP User Guide Operation & Maintenance4153. If a password has been established, the Password Verification screen willappear.Type in the pass

Operation & Maintenance MultiVOIP User Guide4165. The program will locate the firmware “.bin” file in the MultiVOIP directory.Highlight the corre

MultiVOIP User Guide Operation & Maintenance417Downloading CAS Protocols1. The MultiVoip Configuration program must be off when invoking theDownl

Operation & Maintenance MultiVOIP User Guide4183. If a password has been established, the Password Verification screen willappear.Type in password

MultiVOIP User Guide Operation & Maintenance4195. The program will locate the CAS protocol file in the MultiVOIP directory.Highlight the correct

Overview MultiVOIP User Guide42SpecificationsSpecs for Digital T1 MultiVOIP UnitsDigital T1 MultiVOIP SpecificationsParameter……/ModelMVP-2400 MVP-2410

Operation & Maintenance MultiVOIP User Guide4203. If a password has been established, the Password Verification screen willappear.Type in the pas

MultiVOIP User Guide Operation & Maintenance4215. After the PC gets a response from the MultiVOIP, the Dialog – IPParameters screen will appear.Th

Operation & Maintenance MultiVOIP User Guide4222. Before the setup configuration is saved, you will be prompted to save thesetup as the User Defau

MultiVOIP User Guide Operation & Maintenance4235. When the file transfer process is complete, the Dialog-- IP Parametersscreen will appear.6. Set

Operation & Maintenance MultiVOIP User Guide424Setting a Password (Windows GUI)After a user name has been designated and a password has been set,

MultiVOIP User Guide Operation & Maintenance4254. The Password screen will appear. If you intend to use the FTP Serverfunction that is built into

Operation & Maintenance MultiVOIP User Guide4266. After the password has been set, the user will be required to enter thepassword to gain access t

MultiVOIP User Guide Operation & Maintenance427Setting a Password (Web Browser GUI)Setting a password is optional when using the MultiVOIP web bro

Operation & Maintenance MultiVOIP User Guide428Un-Installing the MultiVOIP Software1. To un-install the MultiVOIP configuration software, go to St

MultiVOIP User Guide Operation & Maintenance4293. A special warning message similar to that shown below may appear for theMultiVOIP software’s “.b

MultiVOIP User Guide Overview43Specs for Digital E1 MultiVOIP UnitsDigital E1 MultiVOIP SpecificationsParameter……/ModelMVP-3010 MVP-3010w/ MVP30-60Exp

Operation & Maintenance MultiVOIP User Guide430Upgrading SoftwareAs noted earlier (see the section Implementing a Software Upgrade above), theUpgr

MultiVOIP User Guide Operation & Maintenance431FTP Server File Transfers (“Downloads”)With the 4.03/6.03 software release, MultiTech has built an

Operation & Maintenance MultiVOIP User Guide432To transfer files using the FTP server functionality in the MultiVOIP, followthese directions.1. Es

MultiVOIP User Guide Operation & Maintenance4333. Install FTP Client Program or Use Substitute. You should install an FTPclient program on the co

Operation & Maintenance MultiVOIP User Guide4345. Identify Files to be Updated. Determine which files you want to update.Six types of files can b

MultiVOIP User Guide Operation & Maintenance4356. Contact MultiVOIP FTP Server. You must make contact with the FTPServer in the voip using either

Operation & Maintenance MultiVOIP User Guide4367. Log In. Use the User Name and password established in item #2 above.The login screens will diff

MultiVOIP User Guide Operation & Maintenance4378. Invoke Download. Downloading can be done with a web browser or withan FTP client program.8A. Do

Operation & Maintenance MultiVOIP User Guide438You may be asked to confirm the overwriting of files on the MultiVOIP. Doso.File transfer between P

MultiVOIP User Guide Operation & Maintenance4398B. Download with FTP Client Program.8B1. In the local directory browser of the FTP client program,

Overview MultiVOIP User Guide44Specs for Analog/BRI MultiVOIP UnitsParameter/ModelMVP210MVP210GMVP410MVP410GMVP810orMVP410 + 428MVP810GOperatingVoltag

Operation & Maintenance MultiVOIP User Guide440Some FTP client programs are more graphically oriented (see previous screen),while others (like the

MultiVOIP User Guide Operation & Maintenance441Web Browser InterfaceBeginning with the 4.03/6.03 software release, you can control the MultiVOIPun

Operation & Maintenance MultiVOIP User Guide442The initial configuration step of assigning the voip unit an IP address must stillbe done locally u

MultiVOIP User Guide Operation & Maintenance443The graphic layout of the web GUI is also somewhat larger-scale than that ofthe Windows GUI. For

Operation & Maintenance MultiVOIP User Guide444During the installation, you must specify which browser you’ll use in theSelect Browsers screen.Whe

MultiVOIP User Guide Operation & Maintenance445After the Java program has been installed, you can access the MultiVOIP usingthe web browser GUI.

Operation & Maintenance MultiVOIP User Guide446SysLog Server FunctionsBeginning with the 4.03/6.03 software release, we have built SysLog serverfu

MultiVOIP User Guide Operation & Maintenance447Before a SysLog client program is used, the SysLog functionality must beenabled within the MultiVOI

Operation & Maintenance MultiVOIP User Guide448Configuring the SysLog Client Program. Configure the SysLog clientprogram for your own needs. In

449Chapter 11: Embedded Gatekeeper(for MVP-210G/410G/810G)

MultiVOIP User Guide Overview45Installation at a GlanceThe basic steps of installing your MultiVOIP network involve unpacking theunits, connecting the

Embedded Gatekeeper MultiVOIP User Guide450Introduction to Embedded GatekeeperThis chapter describes how to configure and manage the MultiVOIP Gatekee

MultiVOIP User Guide Embedded Gatekeeper451Getting Started with the Gatekeeper-Equipped MultiVOIPMultiVOIP units equipped with embedded gatekeeper fun

Embedded Gatekeeper MultiVOIP User Guide452The basic function of directing calls to specified endpoints is donedifferently in gatekeeper-controlled sy

MultiVOIP User Guide Embedded Gatekeeper453Gatekeeper | Services screen must also be set in the PhonebookConfiguration screen. In fact, if the ordere

Embedded Gatekeeper MultiVOIP User Guide454Embedded Gatekeeper System ExampleThe present example shows a voip system with three gateways, one of whose

MultiVOIP User Guide Embedded Gatekeeper455IPNETWORKPBXMucksville -- company headquarters7000 – 7300ext ensio nsGW Prefix = 7 (access to PBX extension

Embedded Gatekeeper MultiVOIP User Guide456The required MVP410G phonebook configuration is shown below. “Compton” MVP410G Gateway Functions and Setti

MultiVOIP User Guide Embedded Gatekeeper4572. MVP410G. We begin with the PhoneBook Configuration screen. Becausethe MVP410G serves as a gatekeeper fo

Embedded Gatekeeper MultiVOIP User Guide4583. MVP410G. The Inbound Phonebook of the MVP410G requires two entries,one for access to Compton PBX extens

MultiVOIP User Guide Embedded Gatekeeper4594. MVP410G. The Outbound Phonebook of the MVP410G requires fourentries. Compton MVP410G MultiVOIP

46Chapter 2: Quick Start Instructions

Embedded Gatekeeper MultiVOIP User Guide460Two outbound phonebook entries are for Rootersville, one describing access toits local PSTN and the other d

MultiVOIP User Guide Embedded Gatekeeper461Another two outbound phonebook entries are for Mucksville for access to itsPBX extensions and its local PST

Embedded Gatekeeper MultiVOIP User Guide4626. MVP140G Gatekeeper Function. We will configure the gatekeeper functionof the MVP410G at Compton as summ

MultiVOIP User Guide Embedded Gatekeeper4637. MVP410G. Begin at the GK General Settings screen. The required settingsare default values.Compton MVP41

Embedded Gatekeeper MultiVOIP User Guide4648. MVP410G. Adding “services” and “prefixes” in the gatekeeper Servicesscreen fulfills the same role as se

MultiVOIP User Guide Embedded Gatekeeper465To create each of the four required ‘GK-Defined-Services’, you must click on“Add” in the Gatekeeper Service

Embedded Gatekeeper MultiVOIP User Guide466To give network-wide access to the Compton factory PBX extensions, theGateway Prefix field of the MVP410G’s

MultiVOIP User Guide Embedded Gatekeeper467“Rootersville” MVP200 Gateway Functions & SettingsFunction PhonebookDirectory Data-Base screen settings

Embedded Gatekeeper MultiVOIP User Guide46811. MVP200. From the main MultiVOIP200 screen, select Phone Book.Rootersville MVP200 MultiVOIP

MultiVOIP User Guide Embedded Gatekeeper46912. MVP200. In the Phone Directory Database screen, click on the“Gatekeeper” radio button to put the MVP20

MultiVOIP User Guide Quick Start Instructions47IntroductionThis chapter gets the MultiVOIP up and running quickly. The details we’veskipped to make t

Embedded Gatekeeper MultiVOIP User Guide47014. MVP2410. The required MVP2410 phonebook configuration is shownbelow. We are presuming here that techni

MultiVOIP User Guide Embedded Gatekeeper47115. MVP2410. For the MVP2410 at Mucksville, we begin again with thePhoneBook Configuration screen. Because

Embedded Gatekeeper MultiVOIP User Guide47216. MVP2410. The Inbound Phonebook of the MVP2410 requires two entries,one for access to Mucksville PBX ex

MultiVOIP User Guide Embedded Gatekeeper47317. MVP2410. The Outbound Phonebook of the MVP2410 requires fourentries. Mucksville MVP2410 MultiVOIP

Embedded Gatekeeper MultiVOIP User Guide474Two outbound phonebook entries are to gain access to Compton’s PBXextensions and its local PSTN. To create

MultiVOIP User Guide Embedded Gatekeeper475Another two outbound phonebook entries are for Rootersville, one describingaccess to its local PSTN and the

Embedded Gatekeeper MultiVOIP User Guide47618. MVP2410. Save the MVP2410 PhoneBook Configuration (the Save Setupcommand is in the sidebar menu).19. M

MultiVOIP User Guide Embedded Gatekeeper47721. MVP200. A call from the Rootersville office to its local PSTN can bedialed 67637175592. Rootersvill

Embedded Gatekeeper MultiVOIP User Guide47822. MVP410G. A call from the Rootersville analog phone to a PBX extensionat the Compton office can be dial

MultiVOIP User Guide Embedded Gatekeeper47923. MVP410G. A call from the Rootersville analog phone to a Compton areaPSTN number can be dialed 59 76371

Quick Start Instructions MultiVOIP User Guide48Phone/IP Details *Absolutely Needed*Before Starting the Installation Gather IP Information➼Ask your co

Embedded Gatekeeper MultiVOIP User Guide48024. MVP2410. A call from a Compton PBX user to a Mucksville area PSTNnumber can be dialed 796515551212.

MultiVOIP User Guide Embedded Gatekeeper481Gatekeeper BasicsIntroductionGatekeepers are optional within H.323 networks. However, when they arepresent

Embedded Gatekeeper MultiVOIP User Guide482Zone ManagementNote. Zone Management and neighboring gatekeeper functionality are notincluded in the curre

MultiVOIP User Guide Embedded Gatekeeper483Call ManagementNote. Call Management functionality for re-routing calls is not included in thecurrent soft

Embedded Gatekeeper MultiVOIP User Guide484•Gatekeeper servicesBuilt-in services such as call forward, zones and exit zone; and customservices.The Gat

MultiVOIP User Guide Embedded Gatekeeper485Summary ofH.323 RAS* Messages (Registration, Admission, & Status)of the H.225 Call Signaling ProtocolIn

Embedded Gatekeeper MultiVOIP User Guide486Summary of H.225 RAS Messages (cont’d)Address TranslationMessages forOut-of-Zone CallingAn LRQ is a request

MultiVOIP User Guide Embedded Gatekeeper487Summary of H.225 RAS Messages (cont’d)IRQ Information RequestIRR Extend Registration Request.(aka “keep-ali

Embedded Gatekeeper MultiVOIP User Guide488The fields in the main gatekeeper screen, the GK General Settings screen, aredescribed in the table below.G

MultiVOIP User Guide Embedded Gatekeeper489GK General Settings Definitions (cont’d)Field Name Values DescriptionActivity ConfigurationAccepts Calls Y/

MultiVOIP User Guide Quick Start Instructions49Phone/IP Details *Absolutely Needed* (cont’d)Gather Telephone Information (E1)➼E1 Phone ParametersAsk

Embedded Gatekeeper MultiVOIP User Guide490Click on the Memory Setting button to access the Memory screen.GK General Settings Definitions (cont’d) Fi

MultiVOIP User Guide Embedded Gatekeeper491GK General Settings Definitions (cont’d) Field Name Values DescriptionRAS Parameters In H.323, RAS paramet

Embedded Gatekeeper MultiVOIP User Guide492The fields of the Existing Endpoints screen aredescribed in the table below.About Registration. When an en

MultiVOIP User Guide Embedded Gatekeeper493Existing Endpoints Parameter DefinitionsField Name Values DescriptionType Gatekeeper,Gateway,MCU,Termina

Embedded Gatekeeper MultiVOIP User Guide494Existing Endpoints Parameter Definitions (cont’d)Field Name Values DescriptionCommand ButtonsAdd -- Opens a

MultiVOIP User Guide Embedded Gatekeeper495The fields of the Current Calls screen aredescribed in the table below.The Calls window displays a list of

Embedded Gatekeeper MultiVOIP User Guide496Current Calls Field DefinitionsField Name Values DescriptionNo numeric Number. A sequential number forident

MultiVOIP User Guide Embedded Gatekeeper497The Call Details screen consists of three panes: Call General Info, DestinationInfo, and Source Info. We d

Embedded Gatekeeper MultiVOIP User Guide498Call Details Field DefinitionsField Name Values DescriptionCall General InfoCall No. Call Number. Accessio

MultiVOIP User Guide Embedded Gatekeeper499Call Details Field DefinitionsField Name Values DescriptionCall General Info (cont’d)Total BW The total amo

MultiVOIP User Guide Contents MultiMVP35Analog Telephony Interface Parameters (for MVP130/210/410/810)...200ISDN-BRI Telephony P

Quick Start Instructions MultiVOIP User Guide50Gather Telephone Information (ISDN BRI)➼ISDN-BRI Phone ParametersAsk phone company ortelecom manager.Ne

Embedded Gatekeeper MultiVOIP User Guide500Call Details Field DefinitionsField Name Values DescriptionSource Info fieldsNames The H.323 alias name(s)

MultiVOIP User Guide Embedded Gatekeeper501Call Details Field DefinitionsField Name Values DescriptionDestination Info fieldsNames The H.323 alias nam

Embedded Gatekeeper MultiVOIP User Guide502Call Details Field Definitions (cont’d)Field Name Values DescriptionDestination Info fieldsReg.BandwidthReq

MultiVOIP User Guide Embedded Gatekeeper503The fields of the Network Parameters screenare described in the table below.Network Parameter DefinitionsFi

Embedded Gatekeeper MultiVOIP User Guide504Network Parameter Definitions (cont’d)Field Name Values DescriptionConfiguration OptionsAlias Giving Y/N Wh

MultiVOIP User Guide Embedded Gatekeeper505Network Parameter Definitions (cont’d)Field Name Values DescriptionLine HuntingInformationCall to Out-of-Se

Embedded Gatekeeper MultiVOIP User Guide506Network Parameter Definitions (cont’d)Field Name Values DescriptionCall Proceeding This parameter group per

MultiVOIP User Guide Embedded Gatekeeper507Network Parameter Definitions (cont’d)Field Name Values DescriptionCall ModeDirect Mode Sets the call mode

Embedded Gatekeeper MultiVOIP User Guide508Network Parameter Definitions (cont’d)Field Name Values DescriptionConfigurationParametersRegistrationTO (h

MultiVOIP User Guide Embedded Gatekeeper509Network Parameter Definitions (cont’d)Field Name Values DescriptionConfigurationParametersCall IRQIntervalT

MultiVOIP User Guide Quick Start Instructions51Phone/IP Details Often Needed/WantedObtain Email Address for VOIP (for email call log reporting)require

Embedded Gatekeeper MultiVOIP User Guide510Network Parameter Definitions (cont’d)Field Name Values DescriptionConfigurationParametersDefaultDistanceTh

MultiVOIP User Guide Embedded Gatekeeper511Network Parameter Definitions (cont’d)Field Name Values DescriptionConfigurationParametersMulticastDistance

Embedded Gatekeeper MultiVOIP User Guide512The fields of the Services screen are describedin the table below.

MultiVOIP User Guide Embedded Gatekeeper513Services Screen DefinitionsField Name Values DescriptionGK Defined ServicesPrefix A prefix that identifies

Embedded Gatekeeper MultiVOIP User Guide514Services Screen Definitions (cont’d)Field Name Values DescriptionGK Defined ServicesPublicFor any GK-define

MultiVOIP User Guide Embedded Gatekeeper515Services Screen Definitions (cont’d)Field Name Values DescriptionV2 GW PrefixesDynamic Y/N Indicates whethe

Embedded Gatekeeper MultiVOIP User Guide516GK Defined Service TypesYou can either define your own Gatekeeper services, or use any of the built-inservi

MultiVOIP User Guide Embedded Gatekeeper517Built-in Gatekeeper-Defined ServicesThe current version of the Gatekeeper software supports the followingse

Embedded Gatekeeper MultiVOIP User Guide518When one of the zone prefixes is defined, no calls from other zones can reachthis zone, unless preceded by

MultiVOIP User Guide Embedded Gatekeeper519Service Types: ForwardThis call-forwarding feature is non-contingent, i.e., it forwards all calls for asele

Quick Start Instructions MultiVOIP User Guide52PlacementMount your MultiVOIP in a safe and convenient location where cables foryour network and phone

Embedded Gatekeeper MultiVOIP User Guide520Gatekeeper Log Data Data FilesThe embedded gatekeeper does not create files for its log data. For debuggin

MultiVOIP User Guide Embedded Gatekeeper521Gatekeeper Software UserLicense AgreementThe MultiVOIP Gatekeeper software is licensed by Multi-Tech System

Embedded Gatekeeper MultiVOIP User Guide522This agreement shall be governed by the laws of the State of Minnesota. The termsand conditions of this agr

523Chapter 12 Warranty, Service, andTech Support

Warranty, Service, & Tech Support MultiVOIP User Guide524Limited WarrantyMulti-Tech Systems, Inc. (“MTS”) warrants that its products will be free

MultiVOIP User Guide Warranty, Service, & Tech Support525For out-of-warranty repair charges, go to www.multitech.com/documents/warrantiesExtended

Warranty, Service, & Tech Support MultiVOIP User Guide526Technical SupportMulti-Tech Systems has an excellent staff of technical support personnel

527Chapter 13: Regulatory Information

Regulatory Information MultiVOIP User Guide528EMC, Safety, and R&TTE Directive ComplianceThe CE mark is affixed to this product to confirm complia

MultiVOIP User Guide Regulatory Information529Industry CanadaThis Class A digital apparatus meets all requirements of the CanadianInterference-Causing

MultiVOIP User Guide Quick Start Instructions53Quick HookupsHookup for MVP2410 & MVP3010Digital VoiceTrunkOl10 /100RS-232EthernetCommandCabling to

Regulatory Information MultiVOIP User Guide530 Modular jack (USOC): RJ-48C Service center in USA: Multi-Tech Systems, Inc.2205 Woodale Dr

531Appendix A: Expansion CardInstallation(MVP24-48 & MVP30-60)

T1/E1 Expansion Cards MultiVOIP User Guide532InstallationBoth the MVP2410 and the MVP3010 use the same mechanical chassis. Thischassis accommodates a

MultiVOIP User Guide T1/E1 Expansion Cards533Power CableMolex ConnectorFigure A-2: MVP2410/3010 Chassis (top/rear view)4. While keeping the power cab

T1/E1 Expansion Cards MultiVOIP User Guide534OperationThe MVP2410/3010 front panel has two sets of identical LEDs. In theMVP2410/3010 without an expa

535Appendix B: Cable Pinouts

Cable Pinouts MultiVOIP User Guide536Appendix B: Cable PinoutsCommand CableRJ-45 Connector End-to-End Pin Info1 2 3 4 5 6 7 8PIN NO.4783261512

MultiVOIP User Guide Cable Pinouts537T1/E1 ConnectorT1/E1 Connector1 2 3 4 5 6 7 8Transmit Pair (to line)}45Receive Pair (from line)}12Voice/Fa

Cable Pinouts MultiVOIP User Guide538Pin Functions (FXS/FXO Interface)FXS Pin Description FXO Pin Description2N/C 2N/C3Ring 3Tip4Tip 4Ring5N/C 5N/C

MultiVOIP User Guide Cable Pinouts539ISDN BRI RJ-45 Pinout InformationThe S/T interface uses an 8-conductor modular cable terminated with an 8-pinRJ-4

Quick Start Instructions MultiVOIP User Guide54Hookup for MVP-410/410G & MVP-810/810GE&MFXS/FXOE&MFXS/FXOE&MFXS/FXOE&MFXS/FXOE&

Cable Pinouts MultiVOIP User Guide540ISDN Interfaces: “ST” and “U”The MVP410ST and MVP810ST are ISDN-BRI voip units that use an S/Toutlet interface.

541Appendix C: TCP/UDP PortAssignments

TCP/UDP Port Assignments MultiVOIP User Guide542Well Known Port NumbersThe following description of port number assignments for Internet Protocol (IP)

543Appendix D: InstallationInstructions for MVP428Upgrade Card

8-Channel Analog Expansion Card MultiVOIP User Guide544Installation Instructions for MVP428 Upgrade CardIn this procedure, you will install an additio

MultiVOIP User Guide 8-Channel Analog Expansion Card5453. Using a Phillips driver, remove the three screws that secure the main circuitboard and back

8-Channel Analog Expansion Card MultiVOIP User Guide5468. On the phone-jack side of the circuit card, three screws attach the circuitcard to the back

MultiVOIP User Guide 8-Channel Analog Expansion Card54711. Locate the male 60-pin vertical connector near the LED edge of the maincircuit card. Check

548Appendix E: Call States & Reasonsfor Embedded Gatekeepers

MultiVOIP User Guide Call States/Reasons549Call States and Call ReasonsMultiVOIP units with embedded gatekeeper functionality track call states andthe

MultiVOIP User Guide Quick Start Instructions55Hookup for MVP410ST & MVP810STGroundingScrew:Connect toEarth GroundOn/OffSwitchPower CableReceptacl

Call States/Reasons MultiVOIP User Guide550Call States Listing (cont’d)No State Description11 LRQ Sent An LRQ was sent on the network. Waitingfor a re

MultiVOIP User Guide Call States/Reasons551Call States Listing (cont’d)No State Description28 GK DisconnectedCallLets the application know about a cal

Call States/Reasons MultiVOIP User Guide552Call Reasons sent to Embedded Gatekeeper Softwarewith respect to a Call State.No State Description1 Undefin

MultiVOIP User Guide Call States/Reasons553Call Reasons Listing (cont’d)No State Description16 No Change. ServiceProhibitedThe reason for address reso

Call States/Reasons MultiVOIP User Guide554Call Reasons Listing (cont’d)No State Description35 App. Timeout The call was disconnected because of atime

555Index

Index MultiVOIP User Guide556INDEXAabbreviated dialing, inter-officeE1... 322T1...

MultiVOIP User Guide Index557T1... 280Add Prefix (inbound) fieldE1...

Index MultiVOIP User Guide558LCF... 486LRJ ... 486LRQ ...

MultiVOIP User Guide Index559Automatic Disconnection fieldanalog... 222T1/E1 ...

Quick Start Instructions MultiVOIP User Guide56Hookup for MVP2400Power ConnectionCommand Port Connection10DIGITAL VOICETRUNKETHERNET10/100RS232COMMAND

Index MultiVOIP User Guide560BRI models ... 55E1 models ... 53MVP130...

MultiVOIP User Guide Index561E1... 348T1... 300Call Forwarded To

Index MultiVOIP User Guide562T1... 17Call Transfer (analog)... 262Call Transfer (T1/E1) .

MultiVOIP User Guide Index563G.727 ... 141G.729 ... 141Net Coder...

Index MultiVOIP User Guide564Configuration Options gatekeeperfield (Network Parameters)... 504Configuration Parameter Groups,accessinganalog...

MultiVOIP User Guide Index565T1/E1 ... 164CRC and ESF frame format (T1).. 149CRC Check fieldT1...

Index MultiVOIP User Guide566Cadence 1 ... 168Cadence 2 ... 168Cadence 3 ...

MultiVOIP User Guide Index567Description field (Registered GatewayDetails)... 406Description gatekeeper field(Servi

Index MultiVOIP User Guide568downloading firmware, machineperspective ... 408, 431downloading user defaults ... 421downl

MultiVOIP User Guide Index569Receive Timeslot 16 Loss ofMultiFrame Alignment ... 400Receive Timeslot 16 Loss of Signal...

MultiVOIP User Guide Quick Start Instructions57Hookup for MVP130Power ConnectionNetwork ConnectionEthernetCommandPowerFXS/FXOCommand Port ConnectionP

Index MultiVOIP User Guide570enabling SMTPanalog... 251T1/E1 ... 169enabling

MultiVOIP User Guide Index571E1... 333T1... 284Fast Start plus H

Index MultiVOIP User Guide572analog... 246T1/E1 ... 164frequency, poweranalo

MultiVOIP User Guide Index573Ring Count... 226FXS Loop Start Parameters ... 225FXS/FXO connectorMVP130...

Index MultiVOIP User Guide574gatekeeper Call Details button(Current Calls) ... 496gatekeeper Call ID Sum field (CallDetails)...

MultiVOIP User Guide Index575gatekeeper Maximum Registrationsfield (GK General Settings,Memory) ... 490gatekeeper Mult

Index MultiVOIP User Guide576gatekeeper State field (Call Details)... 499gatekeeper Status Information

MultiVOIP User Guide Index577conference media compatibility and... 484H.245 Tunneling fieldE1...

Index MultiVOIP User Guide578IP details (analog system)... 199IP details (T1/E1 system)... 122ISDN-BRI telephony details... 201SMTP det

MultiVOIP User Guide Index579IP Address, From Details (SMTPlogs) fieldanalog... 255T1/E1 ...

Quick Start Instructions MultiVOIP User Guide58Load MultiVOIP Control Software onto PCFor more details, see Chapter 4: Software Installation.1. MultiV

Index MultiVOIP User Guide580Loss of Framing... 402Loss of Sync ... 402Rx Packets ...

MultiVOIP User Guide Index581COL ... 25E1... 25IC ...

Index MultiVOIP User Guide582T1/E1 models... 125log reports & SMTPanalog... 251T1/E1

MultiVOIP User Guide Index583E1... 154T1... 149Loss of Frame Ali

Index MultiVOIP User Guide584Message Waiting Light (FXS LoopStart)and Avaya Magix PBX... 226and DID ... 226

MultiVOIP User Guide Index585unpacking... 89MVP410cabling procedure... 99grounding...

Index MultiVOIP User Guide586NT1 device, use ofBRI voip units... 50, 102Number of Days (email log criteria)analog...

MultiVOIP User Guide Index587Ppacketization (RTP), ranges &incrementsT1/E1 ... 391packetization ratescoder op

Index MultiVOIP User Guide588importance of writing down(analog)... 199importance of writing down(T1/E1)...

MultiVOIP User Guide Index589Registrar Options ... 288Registrar Port... 288Retransmission (SPP, GeneralOpt

MultiVOIP User Guide Quick Start Instructions59Phone/IP Starter ConfigurationFull details here: MVP2400MVP2410xMVP3010Chapter 5: Technical Configurat

Index MultiVOIP User Guide590Predefined endpoints option(Gatekeeper General Settingsscreen)... 488Prefix gatekeepe

MultiVOIP User Guide Index591RCF messages... 504RCF Registration Confirmationmessages (gatekeeper, H.225)... 486RCV (chan

Index MultiVOIP User Guide592timeout... 508registration (with gatekeeper)description ...

MultiVOIP User Guide Index593Routed Mode option (gatekeeper,Network Parameters) ... 507routed-mode calls... 498RRJ

Index MultiVOIP User Guide594Set Password (web browser GUI) ,command ... 427Set Password option description(MultiVOIP p

MultiVOIP User Guide Index595SMTPquick setup... 60SMTP (log reporting type) buttonanalog...

Index MultiVOIP User Guide596software, MultiVOIP (T1/E1)moving around in... 131screen-surfing in ... 131softwar

MultiVOIP User Guide Index597Call Hold... 262Call Hold Enable... 265Call Name Identification...

Index MultiVOIP User Guide598T1/E1 ... 179Supplementary Services parameters,settinganalog...

MultiVOIP User Guide Index599T1/E1/ISDN Parameters screen,accessing... 146T1/E1/ISDN parameters, setting... 146T1/ISDN

Contents MultiVOIP User Guide6Downloading Factory Defaults...419Settin

Quick Start Instructions MultiVOIP User Guide60Once you’ve begun using the web browser GUI, you can go back to theMultiVOIP Windows GUI at any time.

Index MultiVOIP User Guide600touch tone frequencies ... 232trace on/off (logging)analog... 260T1/E

MultiVOIP User Guide Index601MVP210x... 92MVP2410... 89, 90MVP3010...

Index MultiVOIP User Guide602T1/E1 ... 144, 145Voice/FAX Parameter Definitionsanalog... 216, 217, 218, 219, 220T1/E1

MultiVOIP User Guide Index603E1... 356T1... 307voip system examp

Index MultiVOIP User Guide604zone prefixes, example ... 518zones, gatekeeper... 482definition...

605S000249H

MultiVOIP User Guide Quick Start Instructions619. Go to Configuration | SMTP.SMTP lets you send phone-call log records to the Voip Administrator byema

Quick Start Instructions MultiVOIP User Guide62Phone/IP Starter Configuration (continued)11. Enable premium (H.450) telephony features. (Not supporte

MultiVOIP User Guide Quick Start Instructions6312A. For the "G" voip unit, set the gatekeeper IP address to be the same asthe IP address use

Quick Start Instructions MultiVOIP User Guide6412B. In the "Destination Pattern" field of the Add/Edit OutboundPhonebook screen, enter 65.

MultiVOIP User Guide Quick Start Instructions6512D. To enable a call between two analog phones on the same voip, we willset up two channels for FXS Lo

Quick Start Instructions MultiVOIP User Guide66Phonebook Starter Configuration (with remote voip)If the topic of voip phone books is new to you, it ma

MultiVOIP User Guide Quick Start Instructions674. Suppose you want to call a phone number outside of your building using aphone station that is an ext

Quick Start Instructions MultiVOIP User Guide685. In the “Destination Pattern” field of the Add/Edit Outbound Phonebookscreen, enter the digits from s

MultiVOIP User Guide Quick Start Instructions696. Tally up the number of digits that must be dialed to reach the remote voipsite (including prefix di

MultiVOIP User Guide Contents MultiMVP37FCC Part 68 Telecom...529

Quick Start Instructions MultiVOIP User Guide70phonebook entries at remote voips, one to account for situations where “8” is used asthe PBX access dig

MultiVOIP User Guide Quick Start Instructions714. In the “Add Prefix” field, enter any digits that must be dialed from yourlocal voip to gain access t

Quick Start Instructions MultiVOIP User Guide726. In the “Description” field, it is useful to describe the ultimate destination ofthe calls. For exam

MultiVOIP User Guide Quick Start Instructions73Phonebook TipsPreparing the phonebook for your voip system is a complex task that, at first,seems quite

Quick Start Instructions MultiVOIP User Guide74(b) access codes. There are digits (PSTN access codes) that must be dialed togain access to an operato

MultiVOIP User Guide Quick Start Instructions754. Using a Comma. Detail, = 1-second pauseCommas are used in telephone dialingstrings to indicate a p

Quick Start Instructions MultiVOIP User Guide76Phonebook ExampleFlagstaff Office204.16.49.758-ChannelAnalog VoIP(MVP810)PSTNPBX System.Main Number:777

MultiVOIP User Guide Quick Start Instructions77Flagstaff Voip Flagstaff VoipInbound Phonebook Outbound PhonebookPrefix toRemovePrefixto AddDescription

Quick Start Instructions MultiVOIP User Guide78Sample Phonebooks EnlargedBoise Voip Boise VoipInbound Phonebook Outbound PhonebookPrefix toRemovePrefi

MultiVOIP User Guide Quick Start Instructions79Phonebook WorksheetVoip Location/ID:____________________________Inbound Phonebook Outbound PhonebookPre

8Chapter 1: Overview

Quick Start Instructions MultiVOIP User Guide80Enlarged Phonebook Worksheet

MultiVOIP User Guide Quick Start Instructions81Connectivity TestThe procedures “Phone/IP Starter Configuration” and “Phonebook StarterConfiguration” m

Quick Start Instructions MultiVOIP User Guide825. Open the HyperTerminal program.6. Use HyperTerminal to receive and record console messages from the

MultiVOIP User Guide Quick Start Instructions838. Read console messages recorded on HyperTerminal.Console Messages from Originating VOIP. The voip u

Quick Start Instructions MultiVOIP User Guide84Console Messages from Terminating VOIP. The voip unit connected to thephone where the call is answered

MultiVOIP User Guide Quick Start Instructions85TroubleshootingIf you cannot establish connectivity between two voips in the system, followthe steps be

Quick Start Instructions MultiVOIP User Guide863. Verify phonebook configuration.4. Observe console messages while placing a call. Look for error mes

87Chapter 3: Mechanical Installationand Cabling

Mechanical Installation MultiVOIP User Guide88IntroductionThe MultiVOIP models MVP130, MVP210, and MVP2400 are tabletop unitsand can be handled easily

MultiVOIP User Guide Mechanical Installation89Unpacking Your MultiVOIPWhen unpacking your MultiVOIP, check to see that all of the items shown areinclu

MultiVOIP User Guide Overview9About This ManualThis manual is about Voice-over-IP products made by Multi-Tech Systems,Inc. It describes four product

Mechanical Installation MultiVOIP User Guide90Unpacking the MVP2400Voice/Fax over IP Networks200Quick StartGuideFigure 3-2: Unpacking the MVP2400

MultiVOIP User Guide Mechanical Installation91Unpacking the MVP-410x/810xVoice/Fax over IP Net worksRCV XM T COL LNKXMT RCV XSG RSGXMT RCV XSG RSG XMT

Mechanical Installation MultiVOIP User Guide92Unpacking the MVP210xVoice/Fax over IP Networks200Quick Start GuideFigure 3-4: Unpacking the MVP210x

MultiVOIP User Guide Mechanical Installation93Unpacking the MVP130Figure 3-5: Unpacking the MVP130

Mechanical Installation MultiVOIP User Guide94Rack Mounting Instructions forMVP-2410/3010 & MVP-410x/810xThe MultiVOIPs can be mounted in an indus

MultiVOIP User Guide Mechanical Installation95Safety Recommendations for Rack InstallationsEnsure proper installation of the unit in a closed or multi

Mechanical Installation MultiVOIP User Guide9619-Inch Rack Enclosure Mounting ProcedureAttaching the MultiVOIP to a rack-rail of an EIA 19-inch rack e

MultiVOIP User Guide Mechanical Installation97CablingCabling Procedure for MVP2410/3010Cabling your MultiVOIP entails making the proper connections fo

Mechanical Installation MultiVOIP User Guide984. Turn on power to the MultiVOIP by setting the power switch on the rightside panel to the ON position.

MultiVOIP User Guide Mechanical Installation99Proceed to Chapter 4 “Software Installation.”Cabling Procedure for MVP-410/410G/810/810GCabling involves