Multi-tech-systems MT5634ZPX Manual do Utilizador descarregar pdf (Página 53)

MT5634ZPX

4 Troubleshooting

• If you connected speakers to your modem, check the

connection of the speaker plug to the modem’s “LINE OUT”

jack.

• Retry whatever action was not working.

• If it still does not work, check the following section for a

description and possible solution of your problem.

• If you do not find your problem listed in the next section, see

Chapter 7 for information on how to reach one of our

technical support technicians via our toll-free telephone

number, the Internet, or CompuServe. Don’t forget to fill out

the information in “Recording Modem Information” in

Chapter 7 before contacting a technical support technician.

Common Problems

You may encounter the following problems:

• The modem does not respond to commands.

• The modem dials but is unable to make a connection.

• The modem disconnects while online.

• The modem cannot connect when answering.

• File transfer appears slower than it should be.

• Data is being lost.

• There are garbage characters on the monitor.

• Fax and communications software won’t run at the same

time.

If you experience problems, please check the following

possibilities before calling Technical Support (see Chapter 7).

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Multi-tech-systems MT5634ZPX Manual do Utilizador Página 53